Care Pathways

13.08.19

Camden GP practice improves to ‘Good’ CQC rating

Dr Philip Matthewman practice in Camden’s Kentish Town has been rated as ‘Good’ by the Care Quality Commission (CQC), improving significantly from past inspections.

Previously, the GP practice had been rated ‘Inadequate’ and been placed in special measures.

When inspectors returned in June 2019, they found widespread changes and saw fit to award it a ‘Good’ rating across being safe, caring, responsive and well-led.

Following the changes, the practice now provided care and treatment in a way that kept patients safe and protected them from avoidable harm.

Inspectors observed staff involving and treating patients with compassion, kindness, dignity and respect. The practice organised and delivered services to meet most patients’ needs and preferences.

READ THE FULL CQC REPORT HERE

Services were tailored to meet the needs of individual patients. They were delivered in a flexible way that ensured choice and continuity of care.

The provider had increased its clinical and administrative staff to provide a more efficient service for its patients.

There were still some areas to improve further on, particularly against the effective inspection criteria, but the CQC was keen to congratulate the practice for its efforts to improve from the last inspection.

Head of inspection for primary medical services in London, Antony Hall, said: “I am pleased that Dr Philip Matthewman’s practice has been rated as Good overall.

“It has gone from Inadequate and in special measures to Good and I congratulate everybody at the practice that have worked hard to achieve this impressive turnaround.”

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