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New framework addresses the importance of digital transformation for the public sector

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Ryan Reed, head of public sector sales at Swiss Post Solution (SPS), reveals the new ESPO 390 framework, which can help address the need for digital transformation across the NHS. 

The administrative and financial burden of manual processes and physical patient records is taking its toll across the NHS. The NHS’s Paperless 2023 vision recognises the necessity of digitisation to drive down costs and improve patient care.

The new ESPO 390 framework addresses the need for digital transformation within the NHS, in terms of the huge benefits of digitisation and the detrimental cost of maintaining physical processes. The framework provides quick, simple, and competitive access to a range of document scanning solutions within the NHS, from end-to-end scanning through to retrieval, storage, destruction, and enhanced security. It is a significant step in the government’s digital agenda objective, providing a centralised group of approved suppliers.

The framework went live on 22 October this year, and SPS has been awarded a place on all four lots of the new framework, offering end-to-end scanning, records storage and digital transformation, and highly secure services. SPS secured a strong score against other competitors for all services within the framework.

As a leading global document management company, SPS already provides document processing and scanning services to high-security clients, both in the public and private sectors. This experience, and our new position on the framework, places us in a prime position to deliver digital transformation and scanning services across the NHS, and work with you to unlock the benefits of digitisation.

Digital transformation is something SPS has experienced first-hand through our work with a leading teaching hospital. Through scanning their patient records, staff can now access information within minutes, compared to the previous one to two days. Records can be accessed remotely between three sites within the hospital simultaneously, instead of needing to transport physical files between clinics. Valuable staff time has also been released, with medical secretaries and medical admin staff reduced by c20FTE each – time, skills and resource that can be dedicated to patient care and other critical services within the hospital.

Digitisation is an essential component in the future of the NHS and the entire public sector to reduce deficits and transform pubic services. The ESPO 390 framework acknowledges this, and as the leading supplier on the framework, SPS will be a trusted partner on your digital transformation journey.

SPS recently launched an invitation-only, private forum for NHS trusts to learn, share, and engage with their peers.

If you wish to gain access to exclusive and unique thought-leadership pieces, in addition to articles with the sector’s latest news, click here.

For further information on SPS, please contact:


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