Inspection and Regulation

01.02.17

CQC bumps Yorkshire ambulance trust to ‘good’ after impressive one-year progress

The CQC has upgraded its rating of Yorkshire Ambulance Service NHS Trust (YAS) to ‘good’ following substantial improvements in the trust over the past few years.

YAS, which covers almost 6,000sqm of terrain across Yorkshire and serves a population of over five million people, had been told to make improvements in certain areas in January 2015, when it was rated as ‘requires improvement’ overall.  

While YAS was found to be a caring trust in 2015, the CQC had told the trust that it needed to improve its safety, effectiveness and responsiveness of its service.

But during a follow-up focused inspection during September and October last year, inspectors found that it was clear the provider had “worked hard to address the issues we raised”.

Professor Sir Mike Richards, the CQC’s chief inspector of hospitals, who will soon be retiring, added: “We were impressed with the improvements we saw, and the staff at YAS should be pleased with their new rating.

“This rating amendment reflects the changes they have made; we saw a trust with a much improved approach to safety, and one that was addressing national staff shortages through a range of local initiatives.

“We saw improvements in the effectiveness of the service provided. At our previous inspection, YAS was one of the worst performing ambulance trusts for reviving patients after a cardiac arrest. However, data gathered as part of this inspection showed it to now be among the top performing. We also saw improved response times which were leading to better outcomes for patients.”

The CQC inspected a wide range of YAS services including its emergency operations centres, urgent and emergency care, patient transport services and resilience services such as its NHS 111 service.

Inspectors found that YAS had made progress in areas such as staff engagement and relationships with trade unions and more thorough equipment checks and maintenance. They also noted several areas of outstanding practice in the trust, such as integrated emergency care and the use of antibiotics when treating open bone fractures.

However, the CQC said that the provider must work to sustain these changes and still identified further concerns, particularly regarding the availability of “suitably skilled, qualified and experienced” staff and the cleanliness on its patient transport services, including ambulances.

“We are delighted with the outcome of the CQC’s recent inspection of our organisation,” said Rod Barnes, YAS chief executive. “It makes me immensely proud that the commitment of our staff and volunteers and the great care they provide have been formally recognised.

“We do recognise, however, that there is always more we can do to improve our services and the reports have highlighted a number of areas for attention.”

The trust noted that it will use the CQC’s feedback to help shape its future plans for development and raise its standards further.

Today’s rating closely follows a damning report from the National Audit Office last week, which found that ambulance services are struggling to cope with rising demand for urgent and emergency services as it urged CCGs to see these services as an integral part of the healthcare system.

Have you got a story to tell? Would you like to become an NHE columnist? If so, click here 

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

latest healthcare news

King’s Fund launches programme to grow third sector leadership skills

23/06/2017King’s Fund launches programme to grow third sector leadership skills

The application process for a support programme to enable charity leaders to help one another through sharing expertise and developing skills has... more >
NHS England launches £640m test sites to redesign mental health services

23/06/2017NHS England launches £640m test sites to redesign mental health services

A new tranche of sites to redesign mental health services, with plans to cut out-of-area placements, has been revealed by NHS England. The 1... more >
Mortimer welcomes PM’s promise to keep EU staff in UK after Brexit

23/06/2017Mortimer welcomes PM’s promise to keep EU staff in UK after Brexit

Co-convenor of the Cavendish Coalition and CEO of NHS Employers Danny Mortimer has today welcomed guarantees from the government that EU citizens... more >

editor's comment

13/06/2017Tackling the major challenges facing the NHS

As you will have gathered from the front cover, a theme that runs throughout this edition of NHE is about empowering and involving the workforce in order to deliver innovative change across the system.  Professor Jane Dacre, president of the Royal College of Physicians, highlights on page 16 the importance of sustainability and trans... read more >

last word

A clear strategy for change is needed for health and social care

A clear strategy for change is needed for health and social care

Nigel Edwards, CEO at the Nuffield Trust, argues that it would be a lost opportunity if the next government does not seek to put both health and social care funding on a more sustainable footing.... more > more last word articles >
681 149x260 NHE Subscribe button

the scalpel's daily blog

Confed17 open its doors in Liverpool today

14/06/2017Confed17 open its doors in Liverpool today

Confed 17, the major annual NHS Confederation conference, has kicked off today in ACC Liverpool, inviting in more than 1,000 health and care leaders to discuss and review the long-term demand patterns needed in the sector. Highlights of the two-day conference will be a keynote address from NHS England’s chief executive Simon Stevens... more >
read more blog posts from 'the scalpel' >

comment

A hub for healthy communities

23/06/2017A hub for healthy communities

Mark Robinson, New NHS Alliance pharmacy lead, discusses why pharmacy is at the heart of healthy living in communities – and explains how p... more >
Do something different

23/06/2017Do something different

Jill DeBene, chief executive of Institute of Healthcare Management (IHM), considers what workforce optimisation really means and the importance o... more >
The now and the future of infection prediction

23/06/2017The now and the future of infection prediction

Marco-Felipe King, an infection control postdoctoral researcher at the Institute for Public Health and Environmental Engineering at the Universit... more >
Prime for transformation?

20/06/2017Prime for transformation?

The sustainability and transformation partnerships (STPs) programme should harness and drive digital innovation as a positive force to help overc... more >

interviews

Working collectively to improve cancer outcomes for patients

20/06/2017Working collectively to improve cancer outcomes for patients

Last year, the cancer vanguard established the Pharma Challenge. Rob Duncombe, pharmacy director at the Christie NHS FT, gives NHE an update on t... more >
A great place to work

16/06/2017A great place to work

The Walton Centre NHS FT has been identified by NHS England as one of only 12 exemplar organisations in the NHS for its work in health and wellbe... more >
A fork in the road for the NHS

06/06/2017A fork in the road for the NHS

Niall Dickson, chief executive of NHS Confederation, talks to NHE’s Josh Mines ahead of Confed2017 about the organisation’s 10-p... more >
Tight timetable for nursing associate  regulation

28/03/2017Tight timetable for nursing associate regulation

Jackie Smith, chief executive at the Nursing and Midwifery Council (NMC), talks to NHE’s David Stevenson about the challenges her organisat... more >

health service focus

View all News