Tips from the top

National Health Executive spoke to world renowned lean expert Professor Peter Hines about how the way in which trusts approach the implementation of lean. To what extent do you believe that people's perception of lean techniques has been effected by the recent negative publicity...

Improving pathways

The big question facing healthcare leaders is how to deliver more effective services for less. Four years ago, NHS Lothian began a journey which would see them do just that, reports Richard Mackillican

It began when NHS Lothian brought in the services of an outside contractor who specialises in process and service improvement and who gave the board a set of skills which meant that they would then be able to train more staff in the ways of service improvement...