12.01.10
Enough is enough
Today the patients association publishes Listen to patients, Speak up for change, a collection of 17 firsthand accounts of hospital care of older patients from across the NHS. The stories highlight serious failings in standards of nursing care, poor communication with relatives and an ineffective complaints handling system.
I can only endorse what Kieran Mullan from the Patients Association said: “ We should all be angry. This is our NHS run by our Government. The NHS exists to meet our needs and the needs of our families and friends. We shouldn't tolerate such abysmal failings. Our story tellers are speaking out. They are saying enough is enough.”
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