09.01.12
Improved care needed for patients with sensory loss
Patients with sensory loss can experience a lack of appropriate care in the NHS, according to a new report commissioned by the Welsh Government.
The report highlights three major areas of concern; communication, dignity and respect, and the healthcare environment. ‘Accessible Healthcare for People with Sensory Loss in Wales’ then makes a series of recommendations to improve care in these areas.
Members of the group, established by the Welsh Government and also made up of people from the NHS, the voluntary sector and other relevant organisations, liaised with representatives from Action on Hearing Loss Cymru, RNIB Cymru and other people with sensory loss.
The report reads: “Healthcare organisations should recognise that ineffective communication with patients with sensory loss is a patient safety issue that can have serious implications for both patient and health organisations.”
Richard Williams, director of Action on Hearing Loss Cymru, told WalesOnline.co.uk: “As the steering group’s report reflects, there are examples of good practice out there, but these are not being replicated acrossWales.
“As people live longer, the numbers of people with sensory loss can be expected to increase significantly, making it even more important that services are designed and delivered in a way that meets their needs.”
Health and Social Services Minster Lesley Griffiths AM is to launch the report and recommendations today.
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