Patient safety

26.11.19

End of life specialist training for London Ambulance Service

Ambulance staff from the London Ambulance Service have been through specialist training for terminally ill patients.

All front-line ambulance staff in the capital are undergoing training in partnership with Macmillan Cancer Support, aiming to ensure all patients’ needs are met and wishes are respected.

Palliative and end of life care for patients and families will see a more enhanced service from ambulance crew following the specialist training.

Additional guidance and education are available to clinicians to support dying patients. This is to ensure that unnecessary trips to the hospital can be avoided, avoiding added distress for a patient and their families.

London Ambulance Service’s Chief Quality Officer Dr. Trisha Bain, said:

“We strive to provide dignified, compassionate and respectful end of life care. Our work with Macmillan has meant extra training and education for all our crews on the road and our call handlers taking 999 calls.

“This has ensured patients have their needs met and wishes respected and often avoids an unnecessary trip to hospital, which can be distressing to both the patient and their family.”

The 18 ambulance group stations currently serving London, have a clinician with additional training to help patients who are nearing the end of their life. These volunteer clinicians are also there to support the wellbeing of their colleagues and equip them with the tools needed to improve palliative care.

In addition to this, all staff can access an electronic system that holds patient care records named ‘Coordinate My Care’. This provides a more joined up care system for patients and clinicians with vital details at their fingertips.

Work between hospices and palliative care teams is also ongoing to create new appropriate care pathways with specialist advice and access to new services.

Macmillan Paramedic Programme Lead, Georgina Murphy-Jones, said:

“When someone is reaching their end of their life, we only have one chance to get it right. We aspire to provide compassionate care that meets the individual’s needs and wishes. This can be commonly achieved by supporting patients and their families at home. 

“Our partnership with Macmillan Cancer Support is enabling us to develop the knowledge, confidence and skills of our staff to provide quality care and an improved experience to those with advanced illness or when nearing their end of life.”

 

Photo: London Ambulance Service

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

latest healthcare news

Government issues £16m funding to speed up life-saving diagnoses

03/07/2020Government issues £16m funding to speed up life-saving diagnoses

Patients may be set to receive earlier and more accurate diagnoses for potentially life-threatening diseases such as cancer and Crohn’s dis... more >
Telecoms deal benefits half a million NHS frontline workers

03/07/2020Telecoms deal benefits half a million NHS frontline workers

Almost 500,000 NHS frontline staff in England have benefited from mobile and fixed broadband offers to stay connected at work during the cor... more >
New £350m hospital in Wales could open ahead of schedule

02/07/2020New £350m hospital in Wales could open ahead of schedule

Wales’ newest major hospital, the £350m Grange University Hospital in Cwmbran, could be set to open as early as November, subject to ... more >

editor's comment

26/06/2020Adapting and Innovating

Matt Roberts, National Health Executive Editorial Lead. NHE May/June 2020 Edition We’ve been through so much as a health sector and a society in recent months with coronavirus and nothing can take away from the loss and difficulties that we’ve faced but it vital we also don’t disregard the amazing efforts we’v... read more >

last word

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad, president of the Association of the British Pharmaceutical Industry (ABPI), sits down with National Health Executive as part of our Last Word Q&A series. Would you talk us th... more > more last word articles >

the scalpel's daily blog

AAC, PHPs & Me: Could the life sciences sector benefit the NHS?

30/06/2020AAC, PHPs & Me: Could the life sciences sector benefit the NHS?

Matt Roberts, NHE Editorial Lead Yes, would be the simple answer. There are significant skills and expertise within the sector which the NHS could tap into; that much has been a largely agreed upon fact for some time. The ability to further our health service’s medical and research capabilities and unlock potential new treatments an... more >
read more blog posts from 'the scalpel' >

comment

NHS England dementia director prescribes rugby for mental health and dementia patients

23/09/2019NHS England dementia director prescribes rugby for mental health and dementia patients

Reason to celebrate as NHS says watching rugby can be good for your mental health and wellbeing. As the best rugby players in the world repr... more >
Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Being on the receiving end of some “thanks” can make communit... more >
Nurses named as least-appreciated public sector workers

13/06/2019Nurses named as least-appreciated public sector workers

Nurses have been named as the most under-appreciated public sector professionals as new research reveals how shockingly under-vauled our NHS, edu... more >
Creating the Cardigan integrated care centre

10/06/2019Creating the Cardigan integrated care centre

Peter Skitt, county director and commissioner for Ceredigion Hywel Dda University Health Board, looks ahead to the new integrated care centre bei... more >

interviews

Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

24/10/2019Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

Today, speaking at the Royal College of General Practitioners (RCGP) annual conference, Matt Hancock highlighted what he believes to be the three... more >
NHS dreams come true for Teesside domestic

17/09/2019NHS dreams come true for Teesside domestic

Over 20 years ago, a Teesside hospital cleaner put down her mop and took steps towards her midwifery dreams. Lisa Payne has been delivering ... more >
How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

24/10/2018How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

A dedicated national social care service could be a potential solution to surging demand burdening acute health providers over the winter months,... more >
RCP president on new Liverpool college building: ‘This will be a hub for clinicians in the north’

24/10/2018RCP president on new Liverpool college building: ‘This will be a hub for clinicians in the north’

The president of the Royal College of Physicians (RCP) has told NHE that the college’s new headquarters based in Liverpool will become a hu... more >

health service focus

View all News