Towards marketisation

The choice agenda is pushing NHS organisations toward a new world in which they will openly compete for the provision of health care services in England. To balance commercial savvy with common sense, NHS leaders will need to look both at the commercial sector and at themselves, says Darren Leech...

Marketing health

In a citizen-centric policy environment where customer insight is seen as key to public service delivery, what does social marketing have to offer, ask Jeff French and Aiden Truss of the National Social Marketing Centre

The National Social Marketing Centre was born out of the first independent national review of health-related campaigns in 2006...

Make safety concerns information public

The Royal College of Nursing is calling for information on concerns about patient safety raised by staff in the NHS to be made public.

The RCN says that NHS trusts should be compelled to hold a register of staff concerns and is urging trust boards to prioritise patient safety and hold regular board-level reviews of staff concerns.

The RCN has revealed that...