Wirralwounds tissue viability service
The tissue viability service was first established in 1995 to provide equipment for private care homes. Today this has extended to all 360,000 residents of the Wirral in a variety of healthcare settings including private care homes, leg ulcer/wound clinics, surgeries, patients’ homes, walk-in centres and community wards. All patients receive a full assessment which in addition to assessing the wound can identify other intrinsic and extrinsic factors that may contribute to the poor healing of the wound.
Specialist provision includes:
Sources of Referral
Referrals are made to the service by:
general practitioners
hospital consultants
patients
allied healthcare professionals
nurses
nursing and residential homes
integrated discharge teams
Referrals can also be made by:
referral form
letter
fax
telephone
face to face contact
Service Provided
specialist assessment of wounds
specialist advice on normal and abnormal wound healing
specialist assessment of leg ulcers
specialist advice on use of Doppler ultrasound
specialist advice on dressing selection
specialist advice on compression therapy – theory, management, application
specialist advice on preventing recurrence
specialist health promotion advice
provision of specialist health equipment to patients receiving Funded Nursing Care (FNC) and Continuing healthcare (CHC)
The service consists of two full time tissue viability specialist nurses, but with recent amalgamation this also includes a specialist equipment nurse for private nursing homes.
Following a holistic assessment, a plan of care is formulated with the referring clinician. All specialists are supplementary prescribers which allows for the provision of treatment that can extend beyond wound dressing products e.g. analgesia and anti-microbials.
Training for community and nursing home staff is essential to ensure that personnel are fit for purpose and possess the necessary skills for the ever increasing challenges of modern wound care. The cost for wound dressing products has been estimated to be in the region of £224 million annually. With finite resources attempting to meet an infinite need, wound management needs to be cost effective. This should not be based on unit costs but in relation to the benefits to the patient. The training program provided by our service identifies the importance of nurses being aware of issues related to the cost incurred of managing chronic wounds. Service users need to receive effective treatment and care that conform to nationally agreed best practice, particularly as defined in national service frameworks and NICE guidance (standards for better health, DoH, 2004). The application of guidance and principles is embodied in a number of national directives e.g. NICE pressure Ulcer prevention and Management guidelines, 2003 and 2005. Benchmarking (Essence of care) National Service Framework for the elderly, which will impact on the provision of care in care homes.
Training and Education includes
basic wound care
chronic wound care
pressure ulcer management
2 day leg ulcer assessment and management
tissue viability link groups
10 week nursing home course
annual conference
Audit
Pressure ulcer prevalence will help determine the amount of clients with a pressure ulcer within a point of time. This will have financial implications with regards to resources such as staff time and equipment. The costs associated with managing a grade 4 (European Pressure Ulcer Advisory Panel) pressure ulcer have been estimated in the region of £498,000,000 (P. Franks 2007). Patient satisfaction questionnaires will provide feed back to measure clients’ opinion of service provision.
Database
Tissue viability clinical activity is recorded and reports provided for the trust monthly activities recorded include:
patient biographical data
TVN involved
priority of visit
duration of visit
type of wound
pressure ulcer data
current wound management details
dressing recommendations
equipment ordered (pressure relieving)
appropriate visit
review by TVN
Policy and Procedures
The TV service formulates policies and procedures that guide staff to provide evidenced based service for clients, including:
Leg Ulcer Assessment and Management Policy
Pressure Ulcer Prevention and Management Policy
Doppler procedure
Aseptic technique
Wound Policy (pending)
Documentation
The TV service have developed and evaluated documentation to support staff in assessing clients with tissue viability issues
Leg Ulcer Assessment documentation
Pressure Ulcer Assessment documentation
Wound assessment docs
Compression hosiery and Doppler docs
Evaluation of Wound dressing products
Case and clinical studies are performed by the TV service to evaluate the efficacy and cost effectiveness of new products.
Multi-disciplinary meetings
Collaboration and working with other allied health professionals, and regular meetings with other specialists to share experiences and appreciation of the diverse talents and skills within the NHS.
Newsletter
All staff are periodically provided with a newsletter with contemporary issues in wound management.
Health promotion
In addition to providing specialist advice for the management of wounds, appropriate health promotion is provided with regards to weight and lifestyle management and smoking cessation. Clients will be sign-posted for support and advice within the Wirral.
Conclusion
The Tissue Viability Service within Wirral PCT (Community) provides a specialist service to support clients and staff to manage a wide range of acute and chronic wounds. Timely referral and intervention can support clients’ care within their own home. This will reduce the need for referral for secondary care thus providing a cost effective solution to address the clients’ needs. A broad range of educational and training facilities also supports a work force fit for purpose to meet the challenges within a modern dynamic NHS.
Ian Mansell RN, DN, BSc (Hons) is specialist practitioner in tissue viability
www.Wirralwounds.nhs.uk
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