Digital health

Is digital the answer to health inequalities?

“The more you digitise, the more you disadvantage people,” said Trisha Greenhalgh at National Health Executive’s digital health online conference where leaders from across the sector convened to discuss everything from AI and telehealth to the implications of digital technology on the workforce and health inequalities.

One of the panels included:

Our panel explored how digital might not be the answer to improving health inequalities and more work is to be done to improve care.

Our host Gail Emms MBE, first asked Trish about the challenges of remote and digital healthcare in general practice.

Trisha said: “What we’ve been doing is hanging out in GP practices up and down the country and seeing what happens as those practices try to introduce more remote and digital technologies.

“I want to start off with challenging the idea that digital is the answer to health inequalities because our research data suggest precisely the opposite – the more you digitise, the more you put remote and digital as a barrier to access to people, the more you disadvantage people who are already disadvantaged.”

The panel went onto discuss how the latest innovations should be met with caution and Devesh thinks people should ask, ‘Who’s going to miss out?’.

MaryAnn explained that individuals and single organisations can only do so much to improve health inequalities and the way digital solutions are developed and adopted, but real change must come from policy-makers.

Despite the warnings, Elena did explain how digital pathology is helping both the workforce and the patient, specifically cancer patients who are getting their results back faster.

To experience the whole discussion and hear more insight from all of our panellists, register to watch the on demand content and better understand where the digital transformation journey needs to go to tackle health inequalities.


Website cover

NHE May/June 2024

Join the conversation shaping the future of healthcare.

Click below to read more!

More articles...

View all
Online Conference


2024 Online Conferences

In partnership with our community of health sector leaders responsible for delivering the UK's health strategy across the NHS and the wider health sector, we’ve devised a collaborative calendar of conferences and events for industry leaders to listen, learn and collaborate through engaging and immersive conversation. 

All our conferences are CPD accredited, which means you can gain points to advance your career by attending our online conferences. Also, the contents are available on demand so you can re-watch at your convenience.

National Health Executive Podcast

Listen to industry leaders on everything within healthcare

Whether it's the latest advancements in medical technology, healthcare policies, patient care innovations, or the challenges facing healthcare providers, we cover it all.


Join us as we engage with top healthcare professionals, industry leaders, and policy experts to bring you insightful conversations that matter.