Mental health

New mental health response vehicle launches in Mid and South Essex

Patients in Mid and South Essex are set to benefit from an innovative new mental health response car, the East of England Ambulance Service NHS Trust (EEAST) has announced.

The car, which is available for callouts between 1pm and 1am seven days a week, will be staffed by an ambulance clinician from the East of England Ambulance Service and a mental health specialist from Essex Partnership University NHS Foundation Trust, who will support patients with mental health emergencies as well as any legislative issues that arise.

The new vehicle will be the first of its kind in the area and follows previous launches of similar initiatives across the wider region.

Interim deputy clinical director and consultant paramedic at EEAST, Dan Phillips, said: “Our clinicians can make assessments about the physical welfare of patients and can provide pre-hospital care, while the mental health professionals have the ability to triage patients straight into mental health services.


“This can avoid people with mental health needs being taken to Accident and Emergency departments, which are the wrong place for them to be, and can cause further distress. This will also have the secondary benefit of freeing up ambulance crews faster and reducing pressure on emergency departments.”

Essex Partnership University NHS Foundation Trust’s chief operating officer, Alex Green, added: “We know that hospital emergency departments are not always the right environment for people experiencing mental health difficulties.

“The urgent response vehicle enables our specialist mental health nurses to work with colleagues from the East of England Ambulance Service to provide immediate crisis care in the community and ensure the most appropriate ongoing care is put in place to meet patient needs.

“I’m really pleased to be working with our partners to launch such a vital service for people experiencing mental health crisis across Mid and South Essex, providing urgent care and support for those who need it most, when they need it most.”

Website cover

NHE May/June 2024

Join the conversation shaping the future of healthcare.

Click below to read more!

More articles...

View all
Online Conference


2024 Online Conferences

In partnership with our community of health sector leaders responsible for delivering the UK's health strategy across the NHS and the wider health sector, we’ve devised a collaborative calendar of conferences and events for industry leaders to listen, learn and collaborate through engaging and immersive conversation. 

All our conferences are CPD accredited, which means you can gain points to advance your career by attending our online conferences. Also, the contents are available on demand so you can re-watch at your convenience.

National Health Executive Podcast

Ep 42. Leadership in the NHS

In episode 42 of the National Health Executive podcast we were joined by Steve Gulati who is an associate professor at the University of Birmingham as well as director of healthcare leadership at the university’s Health Services Management Centre.