doctors using video call

NHS workers saved 2.9 million hours using Microsoft Teams

After hearing of Chancellor, Rishi Sunaks plan to invest over £2 bn into IT and technology within the NHS, a study carried out by the Imperial College Healthcare NHS Trust, has found that nearly 3 million hours of NHS staffs time has been saved by using Teams to conduct meetings rather than picking up the phone or arranging in person meetings with their colleagues.

The software was rolled out by NHS Digital in March and was used by 1.3m users. Within 6 months it has been used to replace 14.5m phone calls and hosted more than 32m virtual meetings.

Chris Parsons, Head of Collaboration Services for NHS Digital said: “This has been a gamechanger that enables health and care colleagues to connect, communicate and collaborate effortlessly.  Having over 1.6m colleagues on the same secure communications platform is enabling massive improvements in how the whole system can work more effectively together.

“The pandemic caused a seismic shift in how teams operated and worked together across the health and care system, having access to collaboration tools such as Microsoft Teams has enabled that transition to be smooth and effective.”

The study revealed that using the software has been considerably more time efficient than regular ways of communicating. A minute is saved for every phone call that is made to a colleague and 5 minutes are saved for every in-person meeting.

The new budget for the NHS, in particular the money planned for the IT and digital side will help to continue and develop the use of software’s like Teams, further supporting NHS staff and allowing them to use their time effectively.

NHE Sept/Oct 21

NHE Sept/Oct 21

Improving care for long-term conditions

Join us in our September/October edition of National Health Executive, as we explore a range of topics impacting and improving the care that we can deliver to patients, the facilities within which we deliver them, and the opportunities in the digital space to accent and evolve our care capabilities


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National Health Executive Presents

National Health Executive Presents

NHE365 Virtual Festival: Digital Healthcare

The integration of new technology, such as using virtual outpatient appointments instead of face-to-face reviews of patients in the hospital. Adapting the ways in which our NHS workers serve people has been critical in continuing to provide high-quality treatment, a positive patient experience and preventing Covid-19 transmission during the pandemic. Our healthcare sector has the potential to transform the way we continue to provide essential services while also improving patient care. But how easy is the integration of these innovations into routine NHS practice?

On the 28th of October, at the NHE365 Virtual Hospitals & Technology Enabled Care online event, we will be discussing patient flow and experience, reducing waiting times, reducing the patient backlog and increasing technology adoption. Will you be attending? 

Finger on the Pulse

Ep 14. Health messaging is a science, Professor Craig Jackson

On Episode 14 of NHE's Finger on the Pulse podcast, we're joined by Professor Craig Jackson, Professor of Occupational Health Psychology
Birmingham City University to discuss the coronavirus pandemic, the health messaging around it and how those in power have missed a trick by overlooking the key role of psychology in informing the public of restrictions, measures and the ever-changing situation

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