latest health care news

14.09.18

Foundation trust thrown back into special measures after major service deterioration

A Norfolk-based foundation trust has been placed back into special measures, just three years after being taken out by the health inspectorate.

The CQC rated the Queen Elizabeth Hospital King’s Lynn NHS FT ‘inadequate,’ with the trust being told it must make improvements to a number of areas – including ensuring accuracy of patient care record, and consistently and competently carrying out mental capacity assessments.

Queen Elizabeth was originally placed into special measures in August 2013 after failing to meet the conditions of its license by not hitting national waiting-time targets for A&E for three consecutive quarters.

The provider was then removed from special measures in August 2015 after receiving a package of support by the now-defunct Monitor to improve its services.

However, yesterday the FT was placed back into special measures after an inspection between 4 April and 21 June. The ‘inadequate’ rating was assigned to the ‘well-led’ and ‘safe’ categories, while the trust was considered to ‘require improvement’ for being effective and responsive.

Inspectors noted the trust must ensure processes for incident reporting, investigation, actions, and learning must be embedded across all services. Serious incidents must also be identified, reported, and investigated in a timely manner.

CQC’s chief inspector of hospitals, Professor Ted Baker, said there had been a “deterioration” in the service provided since their last visit and a number of improvements were needed.

“Our concerns in relation to the maternity service were such that we raised these with the executive directors while on site, issued a warning notice to the trust, identifying areas where it must improve, and placed conditions on the trust’s registration,” he added. “We know the trust initiated an immediate action improvement plan for maternity services and we will return to check on improvements in the service.

“We have reported our findings to the trust leadership and it knows what it must do now to bring about the necessary improvements. We will continue to liaise with NHS Improvement with regard to the trust and its progress and our inspectors will return in due course to check on whether the improvement needed has taken place.”

Chief executive Jon Green said reading the report left him “saddened,” adding: “We fully accept all that the CQC have said and I would like to apologise to those patients who we have let down and to our dedicated staff who work so hard under sometimes extreme pressures. I am determined to ensure this organisation improves and meets their expectations.

“We have already started to address the issues highlighted in the report and have comprehensive plans in place to ensure we turn this situation around. Our vision is to deliver high-quality, patient centred, integrated care and we continue to work towards this.”

Enjoying NHE? Subscribe here to receive our weekly news updates or click here to receive a copy of the magazine!

Image credit: Geograph

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

featured articles

View all News

last word

Hard to be optimistic

Hard to be optimistic

Rachel Power, chief executive of the Patients Association, warns that we must be realistic about the very real effects of continued underfunding across the health service. It’s now beyond more > more last word articles >

health service focus

View all News

comment

Sneak a peek into the world of risk

19/12/2018Sneak a peek into the world of risk

The Institute of Risk Management (IRM) asked its members what working in ri... more >
The NHS Assembly: A moment to reset

19/12/2018The NHS Assembly: A moment to reset

The development of the NHS long-term plan offers a reset moment: a chance t... more >

interviews

How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

24/10/2018How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

A dedicated national social care service could be a potential solution to s... more >
681 149x260 NHE Subscribe button

the scalpel's daily blog

Gentleness: an underrated quality in effective leadership

14/01/2019Gentleness: an underrated quality in effective leadership

Dean Royles, strategic workforce advisor at Skills for Health and co-author of ‘An Introduction to Human Resource Management,’ returns to write for NHE for hi... more >
read more blog posts from 'the scalpel' >

healthcare events

events calendar

back

January 2019

forward
mon tue wed thu fri sat sun
31 1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31 1 2 3
4 5 6 7 8 9 10

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital exemplars who were revealed at the same show 12 months earlier.  Jeremy Hunt also stated that by the end of 2018 – the 70th birthday... read more >