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21.11.14

Greater evaluation needed to justify healthy staff programmes – NHS Employers

Financial pressure on the NHS is making it increasingly difficult for NHS boards to justify spending on its own staff health and wellbeing programmes, according to a new report from NHS Employers

The NHS bosses organisation  said that while the level of resource that is invested in health promotion across the NHS represents a clear strength, the lack of evidence regarding the impact, effectiveness and value of the action that is being taken represents a “significant risk”. 

Within the report – ‘Evaluating Health & Wellbeing Interventions For Healthcare Staff: Key Findings’ – it was stated that any funding cut would be a “significant loss” because effective programmes need to expand and are known to benefit staff, the health service and patients. 

NHS Employers added that the NHS needs to better evaluate its internal health and wellbeing programmes if it is to secure itself as a national leader on healthy staff. The report provides evidence and describes 10 key principles to help enhance evaluation of these programmes: 

  • Ensure the purpose of the evaluation is determined
  • Establish your evaluation criteria
  • Plan, prepare and where possible document the evaluation design
  • Look for change
  • Consider the long-term impacts of an intervention
  • Consider the bigger picture
  • Senior management engagement
  • Build a capacity and capability for evaluation
  • Ensure there is focus on process as well as on the outcome
  • Effective communication and understanding of evaluation findings 

It also recommends that NHS organisations increasingly share and develop a detailed evidence base – helping to explore what works and what doesn’t. 

Danny Mortimer, chief executive of the NHS Employers organisation, said: “The NHS has over many years expanded its staff wellbeing policies and programmes, supporting the well-being of our people, to help them to deliver high quality patient care. However we are concerned that financial pressure on NHS organisations will reduce the funding for such projects unless managers can better demonstrate their value. 

“Developing more systematic, evidence-based approaches will drive improvement in these projects. This research can be used to demonstrate the impact of quality health and wellbeing programmes to Boards throughout the NHS. I also have no doubt that NHS organisations can provide a great example to others about how staff can become healthier and more engaged in their roles.” 

The report is the result of a year of research in partnership with Zeal Solutions Ltd, including substantial cooperation from the Sheffield Teaching Hospitals NHS Foundation Trust to support and analyse improvements in its PhysioPlus staff physiotherapy service. 

Sir Andrew Cash, chief executive of Sheffield Teaching Hospitals NHS Foundation Trust, said: “It is a challenging time for the health system as a whole. So it’s absolutely right that these important staff wellbeing programmes need to grow, to ensure staff and the service have the resilience to deliver care when patients need it most.” 

Professor Karen Middleton, chief executive of The Chartered Society of Physiotherapy, added that given the cost of sickness absence in the NHS, the squeeze on budgets and the need to deliver high-quality care to patients, it is vital that the NHS invests in the health of its own staff. 

“Sickness absence amongst NHS workers can mean missed appointments and longer waits for treatment for patients,” she said. “The Boorman review in 2009 found that provision of health and wellbeing schemes could save the NHS £555m nationally and today’s report shows that fast access to physiotherapy can greatly reduce absence rates and increase productivity amongst staff.” 

To view the full report, click here

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