latest health care news

22.11.13

NHS Alliance forms partnership with iWantGreatCare

NHS Alliance members will be able to access the data capture and analysis service provided by iWantGreatCare for the next five years under the terms of a new partnership.

The company allows patients to rate and review doctors, hospitals and GP practices, and also provides the Friends and Family test.

The NHS Alliance said the service is “market-leading”, and will include:

• Online questions to collect patient experience;

• Web pages for all GPs and general practices;

• Unique practice manager online control programme to monitor feedback in real time;

• Monthly practice reports providing an overview of feedback;

• Promotional materials to encourage the engagement of patients; and,

• A guarantee to cover all aspects of the upcoming Friends and Family Test, being introduced into primary care in December 2014.

NHS Alliance chief executive Rick Stern said: “Our partnership with iWantGreatCare provides our members with the means to be fully prepared when the Friends and Family Test is mandated next year, and will mean they don’t have to find the money to roll it out.”

Dr Neil Bacon, founder of iWantGreatCare, said the service already captures patient feedback for a quarter of NHS hospitals.

Tell us what you think – have your say below or email opinion@nationalhealthexecutive.com

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

featured articles

View all News

last word

Hard to be optimistic

Hard to be optimistic

Rachel Power, chief executive of the Patients Association, warns that we must be realistic about the very real effects of continued underfunding across the health service. It’s now beyond more > more last word articles >

health service focus

View all News

comment

Celebrating 75 years of healthcare

14/02/2018Celebrating 75 years of healthcare

Julian Amey, chief executive of the Institute of Healthcare Engineering &am... more >
The HSIB approach to maternity investigations

14/02/2018The HSIB approach to maternity investigations

Jane Rintoul, director of strategy and policy and programme director for ma... more >

interviews

Duncan Selbie: A step on the journey to population health

24/01/2018Duncan Selbie: A step on the journey to population health

The NHS plays a part in the country’s wellness – but it’s... more >
681 149x260 NHE Subscribe button

the scalpel's daily blog

Trusts recognise the value of the GIRFT programme – but it must remain ‘quality first’

09/02/2018Trusts recognise the value of the GIRFT programme – but it must remain ‘quality first’

Cassandra Cameron, policy advisor at NHS Providers, says trusts must be given constructive support – without fear of failure – in order for the Getting It Right Fi... more >
read more blog posts from 'the scalpel' >

healthcare events

events calendar

back

February 2018

forward
mon tue wed thu fri sat sun
29 30 31 1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 1 2 3 4
5 6 7 8 9 10 11

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital exemplars who were revealed at the same show 12 months earlier.  Jeremy Hunt also stated that by the end of 2018 – the 70th birthday... read more >