latest health care news


‘Outstanding’ trust scolded by CQC for inadequate community mental health services

Birmingham Women’s and Children’s NHS FT has received an unexpectedly poor rating for its specialist community mental health services, despite being rated as ‘outstanding’ overall.

The trust received that news today, prompting its chief executive Sarah-Jane Marsh to insist that staff were “determined to do better.”

Inspectors found that community child and adolescent mental health services were not up to standards, meaning Birmingham Children’s Hospital is now rated ‘inadequate,’ while the trust as a whole is still rated ‘outstanding.’

The report found that most of the recommendations from the CQC’s last inspection in May had not been implemented and criticised high vacancy rates and low staff morale.

“Overall governance within the integrated community services lacked coordination amongst partners and there were clear issues with data collection, monitoring of waiting lists, and allocation of caseloads, staffs understanding of standard operational policies and estates management,” it said.

“Data shared by the trust was at times contradictory and not always broken down between hubs and teams. The trust themselves had identified issues with data collection amongst staff and systems.”

In response, Marsh said teams at the hospital had been “working hard” at a range of improvements and was aiming to “put this right.”

“When we were commissioned to provide this ambitious new service in 2016, we always knew there would be challenges, in part due to the escalating number of children and young people in our city in need of mental health support,” she continued.

“Making the necessary improvements is proving to be a tough journey, and change will not happen overnight - but inadequate is not the Birmingham Women’s and Children’s way, and we are determined to do better with support from our children, young people, families, commissioners and partners.”

The trust is the lead partner in the Forward Thinking Birmingham partnership, which provides health services for patients under 25 across the city.

The consortium first began running mental health services for people in this age bracket in 2016 following a competitive tender process.

Top image: David Jones PA Archive

Have you got a story to tell? Would you like to become an NHE columnist? If so, click here.


There are no comments. Why not be the first?

Add your comment


national health executive tv

more videos >

featured articles

View all News

last word

The NHS needs more senior women in leadership

The NHS needs more senior women in leadership

The gender pay gap in the NHS remains a hotly debated topic, especially as the final report from the Gender Pay Gap in Medicine Review approaches. Andrea Hester, deputy director of employment relati more > more last word articles >

health service focus

View all News


Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >
Nurses named as least-appreciated public sector workers

13/06/2019Nurses named as least-appreciated public sector workers

Nurses have been named as the most under-appreciated public sector professi... more >


NHS dreams come true for Teesside domestic

17/09/2019NHS dreams come true for Teesside domestic

Over 20 years ago, a Teesside hospital cleaner put down her mop and took st... more >

the scalpel's daily blog

An ageing population means hand care and injury prevention is more important than ever

23/08/2019An ageing population means hand care and injury prevention is more important than ever

Grey Giddins, member of the British Society for Surgery of the Hand, discusses how hand care and injury prevention have become increasingly important given the UK’s agei... more >
read more blog posts from 'the scalpel' >

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital exemplars who were revealed at the same show 12 months earlier.  Jeremy Hunt also stated that by the end of 2018 – the 70th birthday... read more >