latest health care news

10.01.18

Struggling ambulance trust launches integrated services hub

South East Coast Ambulance Service NHS Foundation Trust (SECAmb) has introduced a new Wellbeing Hub which brings together a range of previously separate services.

As part of the trust’s wellbeing strategy, the new hub includes mental and emotional support, physical health, physiotherapy referrals, and trauma management, which are now all available in the same facility.

Daren Mochrie, SECAmb’s chief executive, said that the aim of the new hub was to create a “single, clear and accessible point for all staff and volunteers” to obtain advice and support.

The trust has previously struggled to perform at acceptable levels, and stayed in special measures after a CQC investigation in May 2017 found “deep-rooted problems” across services.

However, Mochrie said the Wellbeing Hub is a step forward for SECAmb , as it was a result of the wellbeing strategy that all staff in the trust were able to consult and give opinions on.

“It brings together a number of areas which, taken together, all impact on the wellbeing of staff but which previously had not always been very accessible, in a single place,” he explained.

“Staff wellbeing is an integral part of our strategy and I see this launch as a real step forward in demonstrating our commitment to making things better for all staff and volunteers.”

Coordinating services was one of the main conclusions found by the strategy consultation, with staff specifically saying they had struggled to access all services as quickly as necessary.

SECAmb was originally placed in special measures in September of 2016 but failed to meet with the requirements of a warning notice which was presented to it by the CQC.

Further inspections found other failures with the trust, including a consistent failure from voice recording systems to record 999 calls, and problems with the efficacy and timeliness of 111 calls.

Have you got a story to tell? Would you like to become an NHE columnist? If so, click here.

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

featured articles

View all News

last word

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad, president of the Association of the British Pharmaceutical Industry (ABPI), sits down with National Health Executive as part of our Last Word Q&A series. Would you talk us throu more > more last word articles >

health service focus

View all News

comment

NHS England dementia director prescribes rugby for mental health and dementia patients

23/09/2019NHS England dementia director prescribes rugby for mental health and dementia patients

Reason to celebrate as NHS says watching rugby can be good for your mental ... more >
Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >

interviews

Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

24/10/2019Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

Today, speaking at the Royal College of General Practitioners (RCGP) annual... more >

the scalpel's daily blog

Why an online healthcare masters is key to career progression

21/05/2020Why an online healthcare masters is key to career progression

The University of Glasgow offers a whole host of healthcare online degrees designed to promote your skills and progress your career. Join us and make your mark today. Aga... more >
read more blog posts from 'the scalpel' >

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital exemplars who were revealed at the same show 12 months earlier.  Jeremy Hunt also stated that by the end of 2018 – the 70th birthday... read more >