31.10.12
Trust plans information app development
Hull and East Yorkshire trust is planning to create a mobile phone app for patients to improve their experience.
The app will offer information including the waiting times in A&E, signpost people to minor injury units, maps of hospital sites, leaflets on diseases and conditions, and clinic opening times.
It could be launched at the end of March 2013, will cost around £16,000 and will be paid for using charitable funds. The app will be free to download and patients will be able to give feedback about their hospital experience.
The trust hopes that the accessible information will help patients to make best use of the most relevant service.
Trust chief executive Phil Morley told the Hull Daily Mail: “It’s a great way to try to communicate and patients will be able to use the app to leave comments and feedback. It’s a way of reaching out to people.
“Whether you have been an inpatient or an outpatient, rate the hospital and tell us what you want us to improve. If you’re thinking ‘shall I go to A&E?’ and it’s three-and-a-half hours’ wait, people might go to their GP.”
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