Health Service Focus

04.02.20

Emergency crews and patients to benefit from new POD facility

Welsh Ambulance Services NHS Trust has introduced a new POD facility to reduce waiting times for patients who arrive by ambulance.

The POD (Patient Offload Department) has been installed outside the Royal Gwent Hospital’s Emergency Department to enable health care professionals to see to patients more quickly during busy periods.

It comes following a partnership between Aneurin Bevan University Health Board and the Welsh Ambulance Service Trust.

Inside the POD there are six hospital beds able to accommodate patients when the emergency department is full and they would otherwise have to wait.

With growing demands on emergency departments, ambulance crews often have to wait outside the hospital with patients until space in the hospital becomes available, meaning emergency 999 calls could be left waiting longer.

Ambulance crews who need to answer emergency calls across Gwent are able to safely and quickly transfer patients to the hospital thanks to the new POD, and then return to the roads.

December 2019 saw the Health Board’s Emergency Department have the busiest month on record, with 14,533 patients seen, an 8% increase on the previous busiest month on record in December 2018.

Claire Birchall, Director of Operations at Aneurin Bevan University Health Board, said:

“We have worked with the Welsh Ambulance Service Trust to introduce this new ‘Patient Offload Department’ to facilitate the swift transfer of ambulance patients into our Emergency Department at the Royal Gwent.

“This new facility will enable paramedics to offload their patients more quickly and get back out to answering 999 calls in the community.

“The POD provides six beds in a safe and comfortable environment, which will improve the care we are able to give patients who may have otherwise be cared for in the back of an ambulance at times when the Emergency Department is full.”

Darren Panniers, Area Operations Manager for the Welsh Ambulance Service, said:

“The Patient Offload Department at the Royal Gwent Hospital will provide a safe, dignified ‘offload’ area for up to six patients brought to hospital by ambulance if the Emergency Department is full, as well as disabled toilet facilities, hospital trolleys, medical gases and monitoring.

“We recognise that, in isolation, this will not solve the problem of handover delays, but it’s a practical step in the circumstances to ensure ambulances can be released faster, especially during the busy winter period.”

 

Photo/Video: Welsh Ambulance Service NHS Trust

 

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

latest healthcare news

Temporary registration granted to 11,800 doctors by GMC

27/03/2020Temporary registration granted to 11,800 doctors by GMC

Following an official request by the UK government, the General Medical Council (GMC) has granted temporary registration to 11,856 doctors who ha... more >
Matt Hancock: ‘We are more indebted than ever to NHS staff’

27/03/2020Matt Hancock: ‘We are more indebted than ever to NHS staff’

Health Secretary Matt Hancock has lauded NHS staff during his response to the healthcare service’s recently released workforce statistics, ... more >
Health Education England announce new Chief Executive

26/03/2020Health Education England announce new Chief Executive

Health Education England (HEE) have announced it will appoint Dr Navina Evans as the organisation’s new Chief Executive following a rigorou... more >

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital e... read more >

last word

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad, president of the Association of the British Pharmaceutical Industry (ABPI), sits down with National Health Executive as part of our Last Word Q&A series. Would you talk us th... more > more last word articles >

the scalpel's daily blog

How to help patients manage the psychology of chronic conditions

20/03/2020How to help patients manage the psychology of chronic conditions

Indie Dhariwal, Wellbeing Facilitator at Living Well Taking Control Living with a chronic condition puts huge pressure on both the body and mind. Not only can it prevent patients from doing activities they used to enjoy, but in many cases, patients suffer psychological distress. Considering how difficult and disabling chronic conditions can be, it’s no surprise that people with these conditions are two to three times more lik... more >
read more blog posts from 'the scalpel' >

comment

NHS England dementia director prescribes rugby for mental health and dementia patients

23/09/2019NHS England dementia director prescribes rugby for mental health and dementia patients

Reason to celebrate as NHS says watching rugby can be good for your mental health and wellbeing. As the best rugby players in the world repr... more >
Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Being on the receiving end of some “thanks” can make communit... more >
Nurses named as least-appreciated public sector workers

13/06/2019Nurses named as least-appreciated public sector workers

Nurses have been named as the most under-appreciated public sector professionals as new research reveals how shockingly under-vauled our NHS, edu... more >
Creating the Cardigan integrated care centre

10/06/2019Creating the Cardigan integrated care centre

Peter Skitt, county director and commissioner for Ceredigion Hywel Dda University Health Board, looks ahead to the new integrated care centre bei... more >
Helpforce to launch training programmes for NHS volunteers

10/06/2019Helpforce to launch training programmes for NHS volunteers

Kay Fawcett OBE, clinical advisor and education lead at Helpforce, and Lynn Twinn, talent development consultant, outline the new national traini... more >

interviews

Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

24/10/2019Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

Today, speaking at the Royal College of General Practitioners (RCGP) annual conference, Matt Hancock highlighted what he believes to be the three... more >
NHS dreams come true for Teesside domestic

17/09/2019NHS dreams come true for Teesside domestic

Over 20 years ago, a Teesside hospital cleaner put down her mop and took steps towards her midwifery dreams. Lisa Payne has been delivering ... more >
How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

24/10/2018How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

A dedicated national social care service could be a potential solution to surging demand burdening acute health providers over the winter months,... more >
RCP president on new Liverpool college building: ‘This will be a hub for clinicians in the north’

24/10/2018RCP president on new Liverpool college building: ‘This will be a hub for clinicians in the north’

The president of the Royal College of Physicians (RCP) has told NHE that the college’s new headquarters based in Liverpool will become a hu... more >
Duncan Selbie: A step on the journey to population health

24/01/2018Duncan Selbie: A step on the journey to population health

The NHS plays a part in the country’s wellness – but it’s far from being all that matters. Duncan Selbie, chief executive of Pu... more >