Inspection and Regulation

01.08.19

CQC rates Shropshire Community Health NHS Trust as 'Good'

Shropshire Community Health NHS Trust has been awarded an overall rating of ‘Good’ by the Care Quality Commission (CQC), following an inspection earlier this year.

The trust was praised by England’s chief inspector of hospitals, Professor Ted Baker, and scored ‘Good’ across all five CQC key questions – whether the trust’s services were safe, effective, caring, responsive and well-led – and in each single area they inspected.

A range of community-based health services across Shropshire, Telford and Wrekin, which Shropshire Community Health NHS Trust provide, were also inspected by the CQC. These included community health services for adults, community health services for children, young people and families, community health inpatient services, community end of life care, community dental services and urgent care services.

The trust’s ‘Good’ overall rating was an improvement on the previous CQC inspection.

Reflecting on the rating, Prof Baker said: “On our return to Shropshire Community Health NHS Trust we found a number of widespread improvements had been made.

“Inspectors found the trust had a clear vision and strategy for what it wanted to achieve. These were supported by workable plans to turn it into action developed with involvement from staff, patients, and key groups representing the local community.

READ MORE: Warrington and Halton Hospitals Trust improves to 'Good' CQC rating

READ MORE: CQC welcomes improvements at Cornwall Partnership NHS Trust

"Leaders and managers across the trust promoted a positive people first culture, focused on ensuring staff were supported and valued. This created a sense of common purpose based on shared values and pride in the organisation and its services.

“While we found some areas for where further improvement should be made, that we have fed back to the trust leadership, overall it was providing a good service for the people of Shropshire, Telford and Wrekin.

“It was pleasing to note that staff and managers had worked collaboratively to bring about improvements in the services it provides. CQC will continue to monitor the trust and this will include further inspections.”

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