News

01.04.19

North Tyneside care provider stripped of registration by CQC after police prompted investigation

The Care Quality Commission (CQC) has taken enforcement action and cancelled the registration of a special measures home care provider in North Tyneside following a tip-off from a police investigation.

Inspectors at Allcare Community Services found several breaches of regulation including poor staff recruitment and training, and failure to actively protect people against the risk of harm.

The care agency in Wallsend, North Tyneside provided personal care to predominantly older patients in their own homes. The CQC said it was “left with no choice but to seek the removal of the provider’s registration,” meaning it can no longer legally operate the service.

Sue Howard, the CQC’s deputy chief inspector of adult social care, said the provider had “continued to ignore our concerns” despite the service being placed into special measures and restrictions being imposed.

She said: “Having found continued areas of poor care and given no credible assurance that the quality of the care would improve we were left no option but to seek the removal of the provider’s registration.

The provider had been warned following an inspection in May 2018, which was prompted by information shared by the local police, that if immediate action was not made over the next six months then the service would have its registration cancelled.

Following this inspection, the CQC took urgent enforcement action, and found that the concerns were so serious inspectors began the process to cancel the provider’s registration early.

Inspectors returned to the service in August and found that many of the concerns, including a lack of a registered manager and staff recruitment, had not been addressed.

The provider was also issued with two fixed penalty notices totalling £2,500 because it had failed to inform the CQC of notifiable deaths and serious incidents.

The provider appealed against the CQC’s decision to close the service but a Care Standards Tribunal ruled in favour of the CQC last week, and the service is now no longer CQC registered.

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

latest news

View all News

comment

Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >
Nurses named as least-appreciated public sector workers

13/06/2019Nurses named as least-appreciated public sector workers

Nurses have been named as the most under-appreciated public sector professi... more >

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital exemplars who were revealed at the same show 12 months earlier.  Jeremy Hunt also stated that by the end of 2018 – the 70th birthday... read more >

last word

The NHS needs more senior women in leadership

The NHS needs more senior women in leadership

The gender pay gap in the NHS remains a hotly debated topic, especially as the final report from the Gender Pay Gap in Medicine Review approaches. Andrea Hester, deputy director of employment relati more > more last word articles >

interviews

NHS dreams come true for Teesside domestic

17/09/2019NHS dreams come true for Teesside domestic

Over 20 years ago, a Teesside hospital cleaner put down her mop and took st... more >

the scalpel's daily blog

An ageing population means hand care and injury prevention is more important than ever

23/08/2019An ageing population means hand care and injury prevention is more important than ever

Grey Giddins, member of the British Society for Surgery of the Hand, discusses how hand care and injury prevention have become increasingly important given the UK’s agei... more >
read more blog posts from 'the scalpel' >

healthcare events

events calendar

back

September 2019

forward
mon tue wed thu fri sat sun
26 27 28 29 30 31 1
2 3 4 5 6 7 8
9 10 11 12 13 14 15
16 17 18 19 20 21 22
23 24 25 26 27 28 29
30 1 2 3 4 5 6

featured articles

View all News