News

13.07.15

Review of NHS 111 a ‘step in the right direction’ – BMA

The British Medical Association (BMA) has welcomed plans by NHS England to review how NHS 111 and GP out-of-hours (OOH) services are procured in the future. 

It was revealed last week that NHS England told commissioners to suspend all GP OOH and NHS 111 procurements, regardless of the stage they are in, until September.

Dame Barbara Hakin, commissioning operations director at NHS England, who is retiring at the end of this year, said the halt to tenders will give the national body time to create commissioning standards and a clinical model for a “functionally integrated, urgent care access, treatment and clinical advice service”.

It is expected the new services will essentially join up 24/7 urgent care, NHS 111 and OOH provision. 

Dr Charlotte Jones, BMA GP Executive team lead on NHS 111, said that she is pleased that NHS England is reviewing its procurement process, particularly rethinking the separation of the call handling system from GP OOH services. 

“A lot of work still needs to be done, but this is a step in the right direction,” she said. “The BMA was raising concerns about NHS 111 before its disastrous launch in 2013 and has continued to have doubts about how the service is being run in some parts of the country.” 

She added that while improvements have been made, it is questionable whether NHS 111 has the resources nationally to meet patient demand and whether its call operators have enough training or sufficient support to be able to deal with patients’ health needs. 

“Many GPs and doctors in A&E departments remain sceptical that all the cases being referred to them are appropriate,” said Dr Jones. “NHS 111 should be promoting effective, safe care, whether this via a clinician or through self-care, in the right circumstances.” 

Tell us what you think – have your say below, or email us directly at opinion@nationalhealthexecutive.com

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

latest news

View all News

comment

NHS England dementia director prescribes rugby for mental health and dementia patients

23/09/2019NHS England dementia director prescribes rugby for mental health and dementia patients

Reason to celebrate as NHS says watching rugby can be good for your mental ... more >
Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Bei... more >

editor's comment

26/06/2020Adapting and Innovating

Matt Roberts, National Health Executive Editorial Lead. NHE May/June 2020 Edition We’ve been through so much as a health sector and a society in recent months with coronavirus and nothing can take away from the loss and difficulties that we’ve faced but it vital we also don’t disregard the amazing efforts we’ve witnessed. Staff have gone above and beyond, whole hospitals and trusts have flexed virtually at will to meet demand and pressures and we’ve... read more >

last word

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad, president of the Association of the British Pharmaceutical Industry (ABPI), sits down with National Health Executive as part of our Last Word Q&A series. Would you talk us throu more > more last word articles >

interviews

Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

24/10/2019Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

Today, speaking at the Royal College of General Practitioners (RCGP) annual... more >

the scalpel's daily blog

Calling the NHS a ‘Covid-only service’ is untrue, unfair and potentially dangerous

12/08/2020Calling the NHS a ‘Covid-only service’ is untrue, unfair and potentially dangerous

Chris Hopson, Chief Executive, NHS Providers Last week the NHS was widely described as providing a ‘Covid-19 only’ service for much of the last few months. Fr... more >
read more blog posts from 'the scalpel' >

healthcare events

events calendar

back

August 2020

forward
mon tue wed thu fri sat sun
27 28 29 30 31 1 2
3 4 5 6 7 8 9
10 11 12 13 14 15 16
17 18 19 20 21 22 23
24 25 26 27 28 29 30
31 1 2 3 4 5 6

featured articles

View all News