16.07.19
Sheffield Children’s praised for kindness and compassion by CQC
The Care Quality Commission (CQC) has praised the ‘kindness and compassion’ shown by staff at Sheffield Children’s NHS Foundation Trust as it was awarded a ‘Good’ rating once again after a series of visits.
The CQC said, following the inspections:
- Children, young people, families and carers were supported, treated with dignity and respect and were involved as partners in their care.
- Staff provided emotional support to patients, families and carers to minimise their distress.
- Staff cared for patients with compassion. Feedback from patients confirmed that staff treated them well and with kindness.
- Staff involved patients and those close to them in decisions about their care and treatment.
- Managers across the Trust promoted a positive culture that supported and valued staff, creating a sense of common purpose based on shared values.
- Services had enough staff with the right qualifications, skills, training and experience to keep people safe from avoidable harm and to provide the right care and treatment.
Sheffield Children’s is one of three dedicated children’s hospital trusts in the UK. It provides acute and community services for children and young people in Sheffield and South Yorkshire, as well as specialised services across Derbyshire, Lincolnshire and further afield.
It operates the Sheffield Children’s Hospital, as well as inpatient child and adolescent mental health services and care facilities across the city and region.
Sally Shearer, executive director of nursing and quality at Sheffield Children’s said: “I am incredibly proud of all our staff across the Trust committing to supporting children and young people every day.
“Across the Trust our staff are committed to excellence, teamwork, accountability, compassion and integrity.
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“Our feedback and rating from the CQC reflects this and our work to continuously improve services. The rating also provides an opportunity for reflection, and we continue to strive for improvement throughout the Trust to provide the best care for our patients.
“Sheffield Children’s is leading innovative research and projects with partners across the globe to help advance healthcare for children, as well as providing daily support to patients and their families in our state-of-the-art facilities.
“Our ‘Good’ rating is thanks to the contributions of everyone across each site and each team and we’re celebrating the work we all do to provide excellent care to children and young people locally, regionally, nationally and internationally every day.”
Effective, caring, responsive and well-led were rated as ‘Good’, while the CQC also found outstanding practice in services at the Trust.