Workforce and Training

08.07.15

NHS must tackle ‘toxic’ bullying culture – Lord Prior

Health minister Lord Prior of Brampton has said the NHS must make more of an effort to tackle the ‘toxic’ culture of bullying among staff. 

Speaking at the King’s Fund’s Better Value Healthcare conference yesterday, the former chair of the CQC said that the national staff survey revealed a quarter of employees have been victimised by colleagues, a rate he said is unheard of in other organisations.

He stated that the NHS has to make more effort to tackle bullying among staff, but should not move to a “blame free” culture. 

“We are not talking about a blame free culture, but a just culture, somewhere between a blame culture and blame free culture,” he said. 

“There’s something about the culture in the NHS that needs to change….staff experience is a critical indicator of whether an organisation is performing well. 

“Too many people in the NHS have been switched off; the level of bullying in the NHS, in the NHS staff survey, is 24%. When bullying levels got to 16% in the Royal Mail, they hit the panic button.” 

Lord Prior, who was made a minister following this year’s general election, added that the health service should follow the lead of supermarkets such as Asda, which has taken steps to “take their staff seriously” and bring out the best in them. 

Lord Prior also suggested that the NHS needs to do more to integrate services and that to deliver change Monitor and the NHS Trust Development Authority need to be a “much more powerful organisation”. 

Last month it was announced that Monitor and the NHS Trust Development Authority will be working a lot closer together as the organisations move towards a single leader, who is expected to appointed by the end of the summer. 

Tell us what you think – have your say below or email opinion@nationalhealthexecutive.com

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

latest healthcare news

Burnham: Free tram passes to be given to NHS and social care workers

08/04/2020Burnham: Free tram passes to be given to NHS and social care workers

Greater Manchester Mayor Andy Burnham has announced that he will provide free tram passes for NHS and social care workers as a gesture of th... more >
University of Hull plans to produce 20,000 PPE units a week

08/04/2020University of Hull plans to produce 20,000 PPE units a week

The University of Hull is seeking to help support the healthcare service during the coronavirus outbreak, announcing plans to produce more t... more >
NHS SBS working to ‘maintain the level of support the NHS needs’

07/04/2020NHS SBS working to ‘maintain the level of support the NHS needs’

Facing unprecedented challenges due to the ongoing coronavirus outbreak, the NHS has needed all of its resources and collective support to ensure... more >

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital e... read more >

last word

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad, president of the Association of the British Pharmaceutical Industry (ABPI), sits down with National Health Executive as part of our Last Word Q&A series. Would you talk us th... more > more last word articles >

the scalpel's daily blog

Why social prescribing is the future of healthcare

01/04/2020Why social prescribing is the future of healthcare

Jennifer Jones-Rigby, COO at Health Exchange, a social enterprise seeking to shape the design and development of health and wellbeing services in a way that will enable everyone to have the capacity and confidence to choose positive health and wellbeing. The medical profession is often overstretched, with too many resources... more >
read more blog posts from 'the scalpel' >

comment

NHS England dementia director prescribes rugby for mental health and dementia patients

23/09/2019NHS England dementia director prescribes rugby for mental health and dementia patients

Reason to celebrate as NHS says watching rugby can be good for your mental health and wellbeing. As the best rugby players in the world repr... more >
Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Being on the receiving end of some “thanks” can make communit... more >
Nurses named as least-appreciated public sector workers

13/06/2019Nurses named as least-appreciated public sector workers

Nurses have been named as the most under-appreciated public sector professionals as new research reveals how shockingly under-vauled our NHS, edu... more >
Creating the Cardigan integrated care centre

10/06/2019Creating the Cardigan integrated care centre

Peter Skitt, county director and commissioner for Ceredigion Hywel Dda University Health Board, looks ahead to the new integrated care centre bei... more >

interviews

Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

24/10/2019Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

Today, speaking at the Royal College of General Practitioners (RCGP) annual conference, Matt Hancock highlighted what he believes to be the three... more >
NHS dreams come true for Teesside domestic

17/09/2019NHS dreams come true for Teesside domestic

Over 20 years ago, a Teesside hospital cleaner put down her mop and took steps towards her midwifery dreams. Lisa Payne has been delivering ... more >
How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

24/10/2018How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

A dedicated national social care service could be a potential solution to surging demand burdening acute health providers over the winter months,... more >
RCP president on new Liverpool college building: ‘This will be a hub for clinicians in the north’

24/10/2018RCP president on new Liverpool college building: ‘This will be a hub for clinicians in the north’

The president of the Royal College of Physicians (RCP) has told NHE that the college’s new headquarters based in Liverpool will become a hu... more >

health service focus

View all News