Woman offering a colleague support in a work environment

Ep 19. A structured but tailored offer of support, Annie Laverty & Will Warburton

On Episode 19 of NHE’s Finger on the Pulse podcast, host Matt Roberts is joined by Annie Laverty, Chief Experience Officer at Northumbria Healthcare NHS Foundation Trust, and Will Warburton, Director of Improvement at the Health Foundation, discussing an innovative ‘Corona Voice’ staff wellbeing programme being ran at the trust.

Annie explained: “Looking after your workforce is really important. It makes sense from a human perspective, as you want to hold onto good staff.

“The NHS relies on the goodwill of people being deeply committed to a purpose to provide the best care to patients, but we know that providing that care sometimes comes at a cost to individuals.

“NHS organisations need to do all that they can to protect staff wellbeing because we know that it is inextricably linked to the care that patients receive, and also the safety and reliability of those organisations.”

The trust’s Corona Voice programme came out of a project being undertaken before the pandemic, to provide more up-to-date data and staff feedback to the trust and which allowed Northumbria Healthcare NHS FT, alongside support from Will and the Health Foundation team, to expand the scope of the project and better understand and support their trust colleagues through the challenges of dealing with Covid-19 and hospital care.

Listen to the full episode of NHE’s Finger on the Pulse podcast with Annie and Will below:

NHE Sept/Oct 21

NHE Sept/Oct 21

Improving care for long-term conditions

Join us in our September/October edition of National Health Executive, as we explore a range of topics impacting and improving the care that we can deliver to patients, the facilities within which we deliver them, and the opportunities in the digital space to accent and evolve our care capabilities

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National Health Executive Presents

National Health Executive Presents

NHE365 Virtual Festival: Digital Healthcare

The integration of new technology, such as using virtual outpatient appointments instead of face-to-face reviews of patients in the hospital. Adapting the ways in which our NHS workers serve people has been critical in continuing to provide high-quality treatment, a positive patient experience and preventing Covid-19 transmission during the pandemic. Our healthcare sector has the potential to transform the way we continue to provide essential services while also improving patient care. But how easy is the integration of these innovations into routine NHS practice?

On the 28th of October, at the NHE365 Virtual Hospitals & Technology Enabled Care online event, we will be discussing patient flow and experience, reducing waiting times, reducing the patient backlog and increasing technology adoption. Will you be attending? 

Finger on the Pulse

Ep 14. Health messaging is a science, Professor Craig Jackson

On Episode 14 of NHE's Finger on the Pulse podcast, we're joined by Professor Craig Jackson, Professor of Occupational Health Psychology
Birmingham City University to discuss the coronavirus pandemic, the health messaging around it and how those in power have missed a trick by overlooking the key role of psychology in informing the public of restrictions, measures and the ever-changing situation

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