Capita wins primary care support contract

Capita has been announced as the preferred bidder for the £1bn primary care support services contract.

NHS England has confirmed that Capita beat out competition from Capgemini and Equiniti. The stock market was briefed on the decision this morning.

Capita was supported on the bid by Anglian Community Enterprise – a social enterprise providing community services in north east Essex, which will work as a subcontractor to Capita.

NHS England selected Capita before the general election and the decision has now been approved by ministers at the Department of Health.

NHS England made the decision to launch an ‘open’ public procurement process for primary care support services in July 2014 after not being able to design a “viable in-house solution”.

The contract will run for seven to 10 years with a total value of £400m. The framework used to let the contract allowed for deals of up to £1bn, which at the time was one of the single largest outsourcing deals ever proposed in the NHS.

The services are currently provided in-house by NHS England at a cost of £60m a year.

NHS England will now work with Capita for six to nine weeks to discuss options for how it will manage primary care support services over the duration of the contract. 

The contract still needs to be signed off by the DH and Treasury before the deal can be completed.

Tell us what you think – have your say below or email


Maurice Neville   20/07/2015 at 13:49

The NHS is not being privatised says Cameron. Someone forgot to tell the stooges who run the outsourcing operation. Capita won the election.

Add your comment


national health executive tv

more videos >

latest news

View all News


Sneak a peek into the world of risk

19/12/2018Sneak a peek into the world of risk

The Institute of Risk Management (IRM) asked its members what working in ri... more >
The NHS Assembly: A moment to reset

19/12/2018The NHS Assembly: A moment to reset

The development of the NHS long-term plan offers a reset moment: a chance t... more >

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital exemplars who were revealed at the same show 12 months earlier.  Jeremy Hunt also stated that by the end of 2018 – the 70th birthday... read more >

last word

Hard to be optimistic

Hard to be optimistic

Rachel Power, chief executive of the Patients Association, warns that we must be realistic about the very real effects of continued underfunding across the health service. It’s now beyond more > more last word articles >


How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

24/10/2018How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

A dedicated national social care service could be a potential solution to s... more >

the scalpel's daily blog

Gentleness: an underrated quality in effective leadership

14/01/2019Gentleness: an underrated quality in effective leadership

Dean Royles, strategic workforce advisor at Skills for Health and co-author of ‘An Introduction to Human Resource Management,’ returns to write for NHE for hi... more >
read more blog posts from 'the scalpel' >

healthcare events

events calendar


January 2019

mon tue wed thu fri sat sun
31 1 2 3 4 5 6
7 8 9 10 11 12 13
14 15 16 17 18 19 20
21 22 23 24 25 26 27
28 29 30 31 1 2 3
4 5 6 7 8 9 10

featured articles

View all News