In a bold move to enhance transparency and accountability within NHS Wales, Health Secretary Jeremy Miles has announced a series of public meetings with all NHS organisations. These sessions, which will be streamed online for public viewing, aim to provide clear insight into how health boards are improving care, access, and performance.
The first meeting will take place on Thursday, 23 October 2025, with Cwm Taf Morgannwg University Health Board. Subsequent meetings will be held with every health board in Wales, as well as national organisations including Velindre University NHS Trust, Digital Health and Care Wales, Health Education and Improvement Wales, Public Health Wales, and the Welsh Ambulance Services NHS Trust. All meetings are scheduled to be completed by March 2026.
Key areas of focus will include NHS waiting times and performance against targets, as well as financial sustainability and safety.
Jeremy Miles, Welsh Cabinet Secretary for Health and Social Care, said:
“I’ve organised these meetings as I want to improve accountability and transparency in the NHS.
“I want people to have confidence in the standards of healthcare and the performance of health organisations where they live.
“I want to open the doors to the NHS and increase confidence in the system.”
Alongside the public meetings, the Welsh Government has introduced several initiatives to strengthen NHS accountability:
- Expanded performance data: Quarterly reports now detail how health boards are performing against emergency and planned care measures, including provisional figures for the longest waits.
- Reformed ambulance service model: The Welsh Ambulance Service now uses outcome-based metrics to better reflect patient care quality.
- Listening to People complaints system: Recently approved by the Senedd, this new framework will make it easier for patients to raise concerns and seek redress.
- Systematic patient feedback collection: All NHS organisations are now actively gathering feedback to improve services.
These steps mark a significant shift towards a more open and responsive healthcare system in Wales, with the public playing a central role in holding NHS leaders to account.
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