Patient consultation

MKUH Launches Hospital Navigator Scheme to support vulnerable patients

The Milton Keynes University Hospital NHS FT (MKUH) has launched the Hospital Navigator Scheme aimed at supporting their most vulnerable patients. These patients include those who may have been admitted to the hospital as a result of serious violence and domestic abuse incidents.

They are working in collaboration with Thames Valley Police, who reported a rise in these particular incidents in those under 25. The scheme will help patients arriving at hospital due to existing substance abuse, mental health issues, poor diet, or personal care or violence itself.

This will involve a team of volunteers in the emergency department (ED) who will offer advice and support to the patients. YMCA Milton Keynes will assist patients requiring specialist support, making sure there is appropriate support available in the community beyond ED help.

It hopes to ensure that patients receive the right support and mentoring, to prevent the likelihood of future incidents occurring, where patients would be revisiting the hospital. Other benefits include delivering an impartial approach and navigating the patient to alternative options, providing rapid intervention to identified issues, and gaining an understanding of the patient’s goals, helping them self-identify options.

Nadean Marsh, Head of Nursing for Safeguarding and Quality at MKUH, said: “The Hospital Navigator Scheme is a fantastic example of how taking a multi-agency, coordinated approach is able to deliver the right care to some of the most vulnerable patients who present at our ED.

“Our team of volunteers are specifically trained to understand how to firstly identify a patient that has been a victim of abuse, and then provide the appropriate support that individual requires.

“Through working closely with our teams in the community, particularly at the YMCA MK, we can help to ensure patients get the right support that they need and avoid the possibility of them returning to the hospital as a result of similar incidents.”

There are five other NHS trusts in the Thames Valley area taking part in Hospital Navigator schemes, with most of it funded and coordinated by the Thames Valley Violence Reduction Unit – a partnership body focused on tackling violence and the root causes.

This scheme follows on from a substantial rise in ED admissions across the country due to serious violence.

NHE July/August 21

NHE July/August 21

Prioritising staff wellbeing

NHE’s July/August 2021 edition focuses on some of the key, defining aspects of a successful, supported health service: Mental Health & Workforce. Elsewhere, we take on the incredibly topical Infection Prevention and address the role which Pharma will play in both our NHS and wider health environment.

Videos...

View all videos
National Health Executive Presents

National Health Executive Presents

NHE365 Virtual Festival: Net-Zero NHS

As was outlined by Sir Simon Stevens when the NHS announced their green plans back in 2020, 5,700 lives could be saved each year by improved air quality. Even more could see their overall health improve and be in a position to self-manage their conditions, rather than requiring NHS treatment. Covid-19 has already left the NHS with a sizeable treatment backlog, so anything which can be done to improve patient health and reduce demand is beneficial for all.

Working together, we can help the NHS realise its green ambitions as per the Net-Zero National Health Service report and its ambitious 2040 target. Join us on August 25, 2021 for our Net-Zero NHS event, where we will be joined by health sector leaders and innovators for a day of sharing best practice and networking.

Finger on the Pulse

Ep 14. Health messaging is a science, Professor Craig Jackson

On Episode 14 of NHE's Finger on the Pulse podcast, we're joined by Professor Craig Jackson, Professor of Occupational Health Psychology
Birmingham City University to discuss the coronavirus pandemic, the health messaging around it and how those in power have missed a trick by overlooking the key role of psychology in informing the public of restrictions, measures and the ever-changing situation

More articles...

View all