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Ep 12. The key words: 'cashless, user experience and revenue', Michelle Nix

On Episode 12 of NHE's Finger on the Pulse podcast, I'm joined by Michelle Nix of Parking Eye as we discuss the ways their car park solutions can assist healthcare providers in improving revenues, creating a better user experience and allowing greater accessibility and the introduction of touchless and cashless technologies.

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NHE September/October 2023

Empowering the next generation to lead the way in hard-to-treat cancers.

The September/October 2023 edition of NHE brings you expert comment and analysis on a range of key health sector topics, from digital transformation to navigating post-pandemic challenges.

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Videos...

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Improving Patient Services Through Digital Transformation ...

Sunderland Royal Hospital has implemented MyAudit, an electronic auditing system that has replaced their previous paper-based auditing system. This...
NHS Emergency Department sees improvements thanks to Digit...

Emergency departments are the front line of healthcare, providing critical care to patients in need. In these fast-paced and high-pressure...
Ep 32. What digital actually means for the NHS | James Fre...

In episode 32 of National Health Executive’s (NHE) Finger on the Pulse podcast, I was joined by Health Education England’s Chief Digital and...
Ep 31. How the NHS can recruit and retain better | David J...

For episode 31 of National Health Executive’s (NHE) Finger on the Pulse podcast, I was joined by University Hospitals Southampton NHS Foundation Trust...
Transforming Patient Experience in Radiology and Beyond Th...

Before implementing MyPorter, a digital portering management tool, Sunderland Royal Hospital experienced many connectivity issues due to using a Wi-Fi...
How using digital cleaning management enhances patient car...

Sunderland Royal Hospital, located in the North East of England, is one of the largest hospitals in the region with over 900 beds and over 6,000 staff...
Ep 30. The real problem with patient waiting times | Adria...

On Episode 30 of National Health Executive's (NHE) Finger of the Pulse podcast, our host Louis Morris is joined by the Royal College of Emergency...
Decarbonising the NHS: A practical guide to achieving net-...

National Health Executive and E.ON Energy united to hold a unique webinar which aims to educate the healthcare sector on the practical steps that they...
Positive patient experience through better healthcare serv...

National Health Executives hosted its last virtual event of the year, were we focused on NHS Estates and brought together a panel of inspirational...
Upgrading the NHS Estate and Facilities workforce

National Health Executives hosted its last virtual event of the year, where we focused on NHS Estates and brought together a panel of inspirational...
NHS Estate Technology

National Health Executives hosted its last virtual event of the year, were we focused on NHS Estates and brought together a panel of inspirational...
How are estate teams reaching net-zero targets?

National Health Executives hosted its last virtual event of the year, where we focused on NHS Estates and brought together a panel of inspirational...
Construction & Refurbishment within the health sector

National Health Executives hosted its last virtual event of the year, where we focused on NHS Estates and brought together a panel of inspirational...
Supplier Engagement to the healthcare sector

National Health Executive hosted a virtual panel discussion back in September 2022, which focused on ‘Supplier Engagement to the Healthcare Sector’...
NHS Procurement Data, Information and Transparency

National Health Executive hosted a virtual panel discussion back in September 2022, which focused on ‘NHS Procurement Data, Information and...
Social Value in NHS Procurement

National Health Executive hosted a virtual panel discussion back in September 2022, which focused on ‘Social Value in NHS Procurement’. Adopting the...
Procurement in Integrated Care Systems

Title: Procurement in Integrated Care Systems National Health Executive hosted a virtual panel discussion back in September 2022, which focused on...
Procurement in NHS Trusts

National Health Executive hosted a virtual panel discussion back in September 2022, which focused on ‘Procurement in NHS Trusts’. Procurement teams in...
A Modern Approach to NHS Security

The week-long incident caused by the WannaCry ransomware attack back in May 2017 cost the NHS almost £100m. The attack impacted more than 80 trusts, 8...
Can patient flow really be transformed across Integrated C...

At the beginning of November National Health Executive, in partnership with SAS Software Ltd, brought together a panel of industry experts to explore...
How digitalisation within Portering has increased Radiolog...

Ever since the digitalisation of their portering system, Northampton General Hospital’s Radiology Department has seen remarkable improvements with...
How digitalisation in portering is enabling data-driven de...

Leighton Hospital shares the success of their portering department documenting their journey to a new digital portering management system. The move to...
Virtual Wards

The National Health Executive hosted a debate, during the NHE365 Digital Healthcare virtual event, discussing about how the NHS has had to provide...
Transforming Patient Pathways

The National Health Executive hosted a discussion, at the NHE365 Digital Healthcare virtual event, regarding trying to cure the growing backlog from...
Technology Enabled Care

The National Health Executive hosted a debate, during the NHE365 Digital Healthcare virtual event, discussing about how there is an increase in demand...
Calculate your sustainable advantage

All Vileda Professional new r- range products of mops and cloths are sustainably manufactured from post-consumer recycled polyester resulting in...
Remote Patient Care virtual discussion

Remote monitoring allows patients to collect data about their health and then securely communicate back to clinicians. This method of monitoring is to...
Clinical Communications and Collaboration

National Health Executive hosted its second Digital Healthcare virtual event in July 2022, which brought together industry leaders, influencers, and...
Stepping Hill Hospital improving portering efficiency thro...

A feature video documenting the success of the portering department at Stepping Hill Hospital in Stockport is now available to view – featuring how...
NHE365: Decarbonising Medicine

The UK is celebrating National Net-Zero Awareness Week from July 2–8, 2022. The goal of Net-Zero Week is to bring organisations together to minimise...
NHE365: Decarbonising the NHS through travel and transport

Patients, visitors, workers, and suppliers to the NHS account for roughly 3.5% of all road travel in England, accounting for nearly 14% of the sector...
NHE365: Waste and Recycling within the NHS

It is reported that England generates 177m tonnes of waste every year. Healthcare waste management is a critical component in reducing waste's carbon...
NHE365: Innovation is key to green technologies

Innovation is key to developing the green technologies needed to reach net-zero targets within the NHS. As one of the UK’s largest employers, the NHS...
NHE365: Decarbonising NHS Estates and Facilities

The NHS estate and its accompanying facilities services account for 15% of total carbon emissions including primary care, trust estates, and private...
NHE365: Recruitment techniques to enhance the NHS workforc...

Back in April, National Health Executive brought together a line-up of expert speakers and a community of healthcare professionals for the NHE365 NHS...
Providing sustainable, high quality cleaning through micro...

r-MicronSolo is Vileda Professional’s single use cleaning cloth made from 35% recycled materials. Due to its advanced micronfibre technology, it...
NHE365: Workforce wellbeing and how best to support staff

According to NHS Employers' annual survey for 2020, 44% of worker absences were caused by work-related stress. The most common reasons for absence...
NHE365: NHS workforce management panel discussion

During National Health Executive’s NHE365 virtual event on NHS Workforce, our two panellists discussed healthcare workforce management in detail...
NHE365: Tackling workforce retention to improve patient ca...

On the 7th of April, National Health Executive hosted NHE365 NHS Workforce virtual event. This event brought together hundreds of NHS leaders...
The benefits of training and apprenticeships within the NH...

Training and apprenticeships are critical in assisting healthcare organisations in upskilling current employees and providing a pathway into the NHS...
Ep 28. What do we not know about obesity and how can we qu...

According to the NHS, obesity affects one in four adults and one in five children aged 10 to 11 and has steadily risen over the years causing a...
Ep27. How can ICSs help to transform digital innovations i...

Intergrated Care Systems were due to become staitory in April this year but after announcement of a three month delay we are still yet to see how the...
International Women’s Day: The rise in women in tech and e...

Women make up 75 percent of all NHS staff from clinicians to porters to admin roles and senior levels. The NHS is one of the largest employers of...
Ep 26. Making the difference in mask manufacturing & desig...

When the pandemic hit, there was suddenly a significant need for a range of basic medical products, including face masks. Rallying to a call for...
University Hospitals Dorset to become first NHS Trust to l...

Thousands of hospital patients will be able to be seen at the new ‘health village’ in Poole's Dolphin Centre, after University Hospitals Dorset (UHD)...
Ep 25. Exploring the best ways to implement digital innova...

In the wake of the pandemic that hit our health sector heavily over the past two years, technology and digital innovation has become one of the...
The six million patient backlog is 'only the tip of the ic...

To bring the NHE365: Backlog virtual event to a close our final panels topic of discussion was regarding patient flow, looking at how we can...
Addressing the elective care backlog

With patient wait lists currently at over 6 million people, it is predicted that the build-up could grow to between seven and 12 million by 2025, the...
Infrastructure: The impacts estates can have on patient ba...

Last weeks NHE365: Backlog event saw panel three discuss how the maintenance and infrastructure backlog has impacted the growing patient backlog the...
Using diagnostics to tackle the patient backlog

In the second panel of our NHE: Backlog event, we looked into diagnostics and the role they play in tackling the patient wait list. In November last...
How do we protect and strengthen the healthcare workforce?

In the first virtual event for NHE in 2022 we saw experts and leaders from across the industry come together to discuss the large backlog the NHS is...
Creating environmentally-friendly, effective cleaning prod...

Vileda Professional have worked to build on their existing mechanical cleaning catalogue to incorporate solutions which are not just effective, but...
Exploring the integration of technologies into routine NHS...

Traditional outpatient treatment models are not always consistent with patients' needs and can be difficult to navigate, resulting in high rates of...
How to start making progressive steps towards NHS net-zero...

NHE365: Net-Zero NHS National Health Executive held its fourth virtual event on the 25th of August to discuss what the health sector can do to help...
NHE365: Net-Zero NHS

The NHS estate and its accompanying facilities services account for 15% of total carbon emissions. Providing a net-zero health service will ensure...
NHE365: Cameron Hawkins, Head of Energy and Environment fr...

The coronavirus pandemic gave us a glimpse of something important: positive changes in air pollution and our climate. Our environment is hugely...
Addressing common finance issues within the NHS

For those involved in health service finance, there are a number of key challenges which are essential to be overcome to support the smooth operation...
Matt Hancock: ‘We can’t stop now, just because the vaccine...

Speaking at a Downing Street press conference, Health Secretary Matt Hancock reiterated the importance of continued vigilance, measures and...
Creating innovative solutions to deliver storage as a serv...

Pure Storage has recently been named a leader in the 2020 Gartner Magic Quadrant for Primary Storage Arrays for their forward-thinking work...
Ep 16. A completely normal reaction to an abnormal situati...

Normalising mental health is an essential step to breaking down barriers and ensuring all people across society have both the access to the services...
Ep 15. A better understanding of tech benefits the patient...

On Episode 15 of NHE's Finger on the Pulse podcast, brought to you by Brother UK, regular host Matt Roberts is joined by Ged Cairns and Matt Jones of...
Ep 14. Health messaging is a science, Professor Craig Jack...

On Episode 14 of NHE's Finger on the Pulse podcast, we're joined by Professor Craig Jackson, Professor of Occupational Health Psychology Birmingham...
Ep 13. Accessing the full range of careers available, Anth...

Anthea Hockly, Associate Director of Workforce Development and Learning at Essex Partnership University NHS FT (EPUT), joins us to talk about the new...
Ep 12. The key words: 'cashless, user experience and reven...

On Episode 12 of NHE's Finger on the Pulse podcast, I'm joined by Michelle Nix of Parking Eye as we discuss the ways their car park solutions can...
Ep 11. Using automation technology to make time matter, Da...

On this episode of NHE's Finger on the Pulse podcast, host Matt Roberts is joined by Darren Atkins, Chief Technology Officer (Artificial Intelligence...
Ep 10. One part of the mental health toolkit, Nicholas Row...

Mental health has always been an area of significant discussion in the health sector, from clinicians to solution through to prevention. But, on...
Ep 9. Telemedicine: Effectiveness at all levels of the org...

Telemedicine has been one of the emerging areas of progress during the coronavirus pandemic, with a much more widespread and rapid adoption of remote...
Ep 8. Engagement with the community & industry was vital, ...

Throughout this coronavirus period, the topic of personal protective equipment (PPE) and the availability of supplies for our healthcare workers has...
Ep 7. Keep the doors open to creativity, Baroness Ilora Fi...

Baroness Ilora Finlay, Chair of the National Mental Capacity Forum and a Professor of Palliative Care, joins NHE's Matt Roberts to talk about efforts...
Ep 6. Unless we change the game we are going to lose, Henr...

In Episode 4 of #WeAreNHE podcast we are joined by Henry Jones, CEO of digital mental health organisation Big White Wall. As Henry explains, with...
Ep 5. Mental health is not a life sentence, Stewart Lucas

Strategic Lead for Mind in Greater Manchester, Stewart Lucas, joins us for this on the go podcast to discuss mental health care in the UK and how he...
Ep 4. Shifting the burden of care, Mark Duman

In Episode 4 of #WeAreNHE podcast we are joined by Mark Duman, Chief Patient Officer at MD Healthcare Consultants. He believes strongly in patient...
Ep 3. From Turning Point to NHS Confed - Lord Victor Adebo...

Chief Executive of social care enterprise, Turning Point, Lord Victor Adebowale, joins us for the third NHE podcast, giving us insight into the...
Ep 2. Mental health doesn't happen in isolation, Dr Claire...

Claire Watson, recovery academy lead at Greater Manchester Mental Health NHS Foundation Trust, joins us on the second-ever NHE podcast, talking us...
Ep 1. This is quite controversial. Health in GM, Dr Tracey...

Dr Tracey Vell MBE, chief executive of Manchester LMC, clinical director of Health Innovation Manchester and associate lead for primary care at the...

National Health Executive Presents

NHE365 Virtual Events

NHE has created a full calendar of events to address the most important issues that influence the delivery of healthcare services. Over 365 days you'll have the opportunity to hear from a range of highly motivating, informative and inspirational speakers. These speakers will equip you with the knowledge and unique insight to enable you to overcome the challenges that you face.

National Health Executive Podcast

Ep. 36
How interoperability can support the NHS's core goals
with Ed Platt

In episode 36 of the National Health Executive podcast, we were joined by Omnicell’s UK professional services director, Ed Platt, to discuss interoperability in the NHS, practical examples of where it can be leveraged best, the importance of the health service's digital transformation journey and more.

Listen Now

NHS PROCUREMENT Webinar | 21st SEPTEMBER 2023

This virtual event aims to understand the latest procurement reforms for the NHS, addressing supply chain vulnerabilities and promoting supply chain resilience.
UPCOMING EVENT: NHS ESTATES Virtual Event| 30TH NOVEMBER 2023

Speaker line-up coming soon!

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Ep 12. The key words: 'cashless, user experience and revenue', Michelle Nix

Empowering the next generation to lead the way in hard-to-treat cancers.

Videos...

Improving Patient Services Through Digital Transformation ...

NHS Emergency Department sees improvements thanks to Digit...

Ep 32. What digital actually means for the NHS | James Fre...

Ep 31. How the NHS can recruit and retain better | David J...

Transforming Patient Experience in Radiology and Beyond Th...

How using digital cleaning management enhances patient car...

Ep 30. The real problem with patient waiting times | Adria...

Decarbonising the NHS: A practical guide to achieving net-...

Positive patient experience through better healthcare serv...

Upgrading the NHS Estate and Facilities workforce

NHS Estate Technology

How are estate teams reaching net-zero targets?

Construction & Refurbishment within the health sector

Supplier Engagement to the healthcare sector

NHS Procurement Data, Information and Transparency

Social Value in NHS Procurement

Procurement in Integrated Care Systems

Procurement in NHS Trusts

A Modern Approach to NHS Security

Can patient flow really be transformed across Integrated C...

How digitalisation within Portering has increased Radiolog...

How digitalisation in portering is enabling data-driven de...

Virtual Wards

Transforming Patient Pathways

Technology Enabled Care

Calculate your sustainable advantage

Remote Patient Care virtual discussion

Clinical Communications and Collaboration

Stepping Hill Hospital improving portering efficiency thro...

NHE365: Decarbonising Medicine

NHE365: Decarbonising the NHS through travel and transport

NHE365: Waste and Recycling within the NHS

NHE365: Innovation is key to green technologies

NHE365: Decarbonising NHS Estates and Facilities

NHE365: Recruitment techniques to enhance the NHS workforc...

Providing sustainable, high quality cleaning through micro...

NHE365: Workforce wellbeing and how best to support staff

NHE365: NHS workforce management panel discussion

NHE365: Tackling workforce retention to improve patient ca...

The benefits of training and apprenticeships within the NH...

Ep 28. What do we not know about obesity and how can we qu...

Ep27. How can ICSs help to transform digital innovations i...

International Women’s Day: The rise in women in tech and e...

Ep 26. Making the difference in mask manufacturing & desig...

University Hospitals Dorset to become first NHS Trust to l...

Ep 25. Exploring the best ways to implement digital innova...

The six million patient backlog is 'only the tip of the ic...

Addressing the elective care backlog

Infrastructure: The impacts estates can have on patient ba...

Using diagnostics to tackle the patient backlog

How do we protect and strengthen the healthcare workforce?

Creating environmentally-friendly, effective cleaning prod...

Exploring the integration of technologies into routine NHS...

How to start making progressive steps towards NHS net-zero...

NHE365: Net-Zero NHS

NHE365: Cameron Hawkins, Head of Energy and Environment fr...

Addressing common finance issues within the NHS

Matt Hancock: ‘We can’t stop now, just because the vaccine...

Creating innovative solutions to deliver storage as a serv...

Ep 16. A completely normal reaction to an abnormal situati...

Ep 15. A better understanding of tech benefits the patient...

Ep 14. Health messaging is a science, Professor Craig Jack...

Ep 13. Accessing the full range of careers available, Anth...

Ep 12. The key words: 'cashless, user experience and reven...

Ep 11. Using automation technology to make time matter, Da...

Ep 10. One part of the mental health toolkit, Nicholas Row...

Ep 9. Telemedicine: Effectiveness at all levels of the org...

Ep 8. Engagement with the community & industry was vital, ...

Ep 7. Keep the doors open to creativity, Baroness Ilora Fi...

Ep 6. Unless we change the game we are going to lose, Henr...

Ep 5. Mental health is not a life sentence, Stewart Lucas

Ep 4. Shifting the burden of care, Mark Duman

Ep 3. From Turning Point to NHS Confed - Lord Victor Adebo...

Ep 2. Mental health doesn't happen in isolation, Dr Claire...

Ep 1. This is quite controversial. Health in GM, Dr Tracey...

NHE365 Virtual Events

Ep. 36 How interoperability can support the NHS's core goals with Ed Platt

Ep. 36
How interoperability can support the NHS's core goals
with Ed Platt