Positive patient experience through better healthcare services

National Health Executives hosted its last virtual event of the year, were we focused on NHS Estates and brought together a panel of inspirational speakers to discuss how the health sector can improve patient experience by focusing on NHS estates.

Positive Patient Experience can be directly linked to better clinical outcomes, including closer adherence to medication, reduced use of healthcare services, as well as being commonly used as an indicator for measuring the quality in healthcare. Estates and Facilities leaders have a huge part to play including ensuring the cleanliness of buildings, parking availability, access, and wayfinding.

In this panel we heard from leaders about what steps can be taken to continuously improve the patient experience and their satisfaction – which often has quite a large impact in the general public’s perception of value in the healthcare they are receiving. 

Panellists:

To watch the full panel discussion, click here or to view what events are coming up in 2023, click here.

NHE July/August 2024

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2024 Online Conferences

In partnership with our community of health sector leaders responsible for delivering the UK's health strategy across the NHS and the wider health sector, we’ve devised a collaborative calendar of conferences and events for industry leaders to listen, learn and collaborate through engaging and immersive conversation. 

All our conferences are CPD accredited, which means you can gain points to advance your career by attending our online conferences. Also, the contents are available on demand so you can re-watch at your convenience.

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