The Scalpel's Blog

05.12.19

Staff health and wellbeing is the key to ‘Our Health Heroes’ delivering great patient care

Dean Royles, strategic workforce advisor at Skills for Health and co-author of ‘An Introduction to Human Resource Management,’ discusses last week’s Our Health Heroes Awards.

We find unsung heroes in all walks of life. Individuals, doing amazing things in their local communities. Individuals that don’t seek recognition or praise. Individuals that simply go about their business making an impact on the people they meet, often without any appreciation of the difference they make. They are often humble and unassuming, operating beneath the radar and we don’t seek them out anywhere near enough to give them the praise they deserve.

Early this year, I wrote a blog about heroes in the NHS and the opportunity to nominate and celebrate the achievements of NHS support staff at the Skills for Health ‘Our Health Heroes’ Awards.

The ceremony was held on Wednesday 20th November at London’s Science Museum and I was particularly taken with the winners of the workforce wellbeing Staff Retention and Wellbeing Employer of the Year category. This was won by the staff health and wellbeing programme, the LiveWell team at University Hospital Southampton.

This team recognise the importance of teamwork and that the health and wellbeing of all staff, whatever they do, is essential to great patient care. Working closely with trade union colleagues the Trust have a comprehensive programme of work including; health checks, mental health training and support, physical health, smoking concession and weight management. These programmes increase staff engagement and reduce sickness absence allowing the whole team to put patients first.

3. Staff Wellbeing and Retention Employers

The winning team, pictured with Dr Dawn Harper (far left - our ceremony host) & on her right Prerana Issar (Chief People Officer at NHS Improvement, who presented the award).
 

The NHS Healthcare Support Workforce must be the largest collection of unsung heroes anywhere in the world. There are hundreds of thousands of them working in the NHS, including healthcare assistants, porters, cleaners, technicians, joiners, gardeners, library assistants, administrative staff and well, you get the picture…

Don’t get me wrong, we have some amazing, fantastic clinical staff in the NHS that regularly receive praise and recognition in television, radio and news programmes. and we also see them on or ‘fly on the wall’ documentaries, often changing people’s lives with their clinical expertise and experience. They feature on the news when ground-breaking research is revealed or demonstrating the ability to cope over winter with often scarce resources. And it is absolutely right that we recognise their contribution and dedication, but healthcare is about team-work and it is fantastic to see organisations that recognize the value of all our staff and the contribution they make to patient care. 

We know that the vast majority of staff in the NHS see their role as a vocation, they want to make a difference to the lives of the people they touch and support. This means that the fantastic work that is done, every single day, often isn’t highlighted or emphasised. 

I know not everyone is in favour of awards, but to me, it is right that we recognise organisations like University Hospital Southampton, that work so hard to support staff through their health and wellbeing programmes and that we recognise individuals that make a difference each day. It is also important that we celebrate that it is the whole healthcare team that makes the heroic differences to patients.

Comments

There are no comments. Why not be the first?

Add your comment

 

national health executive tv

more videos >

latest healthcare news

NHS Digital annual report shows increase in adult social care workforce

27/02/2020NHS Digital annual report shows increase in adult social care workforce

An additional 1,000 adult social services roles were filled in local authorities across England, according to the latest NHS Digital annual repor... more >
NICE recommends new treatment for follicular lymphoma

27/02/2020NICE recommends new treatment for follicular lymphoma

The National Institute for Health and Care Excellence (NICE) have published final draft guidance approving a new treatment option for patien... more >
First UK clinical trial to identify, assess and treat hepatitis C patients found to be effective

27/02/2020First UK clinical trial to identify, assess and treat hepatitis C patients found to be effective

A University of Bristol-led clinical trial to increase the identification and treatment of hepatitis C (HCV) patients in primary care has found t... more >

editor's comment

25/09/2017A hotbed of innovation

This edition of NHE comes hot on the heels of this year’s NHS Expo which, once again, proved to be a huge success at Manchester Central. A number of announcements were made during the event, with the health secretary naming the second wave of NHS digital pioneers, or ‘fast followers’, which follow the initial global digital e... read more >

last word

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad: ‘We all have a role to play in getting innovations quicker’

Haseeb Ahmad, president of the Association of the British Pharmaceutical Industry (ABPI), sits down with National Health Executive as part of our Last Word Q&A series. Would you talk us through your career in healthcare? My parents both worked in the NHS on the frontline. My mum was a GP, and my dad was a nephrologist in inner city L... more > more last word articles >

the scalpel's daily blog

Too much emphasis on leadership development… and not enough

24/02/2020Too much emphasis on leadership development… and not enough

Words by Dean Royles and Kevan Taylor, who continue their regular contribution to NHE’s blog content. Kevan and Dean work in organisations and systems providing strategic support, advice and development. Every time the NHS goes through one of its many, many structural reorganisations, there is a renewed emphasis on the importance of... more >
read more blog posts from 'the scalpel' >
332 304x150 NHE Callout banner.

comment

NHS England dementia director prescribes rugby for mental health and dementia patients

23/09/2019NHS England dementia director prescribes rugby for mental health and dementia patients

Reason to celebrate as NHS says watching rugby can be good for your mental health and wellbeing. As the best rugby players in the world repr... more >
Peter Kyle MP: It’s time to say thank you this Public Service Day

21/06/2019Peter Kyle MP: It’s time to say thank you this Public Service Day

Taking time to say thank you is one of the hidden pillars of a society. Being on the receiving end of some “thanks” can make communit... more >
Nurses named as least-appreciated public sector workers

13/06/2019Nurses named as least-appreciated public sector workers

Nurses have been named as the most under-appreciated public sector professionals as new research reveals how shockingly under-vauled our NHS, edu... more >
Creating the Cardigan integrated care centre

10/06/2019Creating the Cardigan integrated care centre

Peter Skitt, county director and commissioner for Ceredigion Hywel Dda University Health Board, looks ahead to the new integrated care centre bei... more >

health service focus

View all News

interviews

Mike Farrar, Swim England - Last Word

07/12/2019Mike Farrar, Swim England - Last Word

Mike Farrar Chairperson of Swim England Would you talk us through your previous roles within the NHS? I’ve held a number of ... more >
Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

24/10/2019Matt Hancock says GP recruitment is on the rise to support ‘bedrock of the NHS’

Today, speaking at the Royal College of General Practitioners (RCGP) annual conference, Matt Hancock highlighted what he believes to be the three... more >
NHS dreams come true for Teesside domestic

17/09/2019NHS dreams come true for Teesside domestic

Over 20 years ago, a Teesside hospital cleaner put down her mop and took steps towards her midwifery dreams. Lisa Payne has been delivering ... more >
How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

24/10/2018How can winter pressures be dealt with? Introduce a National Social Care Service, RCP president suggests

A dedicated national social care service could be a potential solution to surging demand burdening acute health providers over the winter months,... more >