Elderly patient in wheelchair

New joined-up service to boost patient experience in Northumbria

Northumbria Healthcare NHS Foundation Trust has launched a new wheelchair service to help improve patient experience and ease specialist equipment access.

The service will afford NHS patients with long-term conditions and physical disabilities better access to expert support, as the new Northumbria Wheelchair Centre looks to act as a one-stop shop for patient across Northumbria and North Tyneside.

The new state-of-the-art facility, that includes training spaces, four clinical rooms, and extensive warehousing buildings, will provide specialist equipment to patients with permanent or long-term conditions.

Teresa Creighton, deputy director of community services at Northumbria Healthcare NHS Foundation Trust, said: “The merging of wheelchair services in Northumberland and North Tyneside is a fantastic development and will support people, their families and carers, promote independence and improve quality of life.

“We are delighted to be moving to this brand-new centre in Seaton Delaval which includes state-of-the-art training facilities and will improve access to wheelchair services to patients in Northumberland and North Tyneside.”

Alongside the cutting-edge equipment, the new facility will also house occupational therapists, physiotherapists, technical instructors, and wheelchair engineers to complete the fully-fledged, joined-up wheelchair service.

Lindsay Holmes, operational manager for the wheelchair centre, added: “We have always worked to provide a high-quality service for our patients, but having all of our staff and equipment in one place, in a purpose-built facility, will ensure our team can provide the best care possible.”

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