Stepping Hill Hospital improving portering efficiency through data-driven decision making

A feature video documenting the success of the portering department at Stepping Hill Hospital in Stockport is now available to view – featuring how the team there moved from their old ways of working to a new digital system, using the data it provides to improve collaboration with clinicians and better patient care.

Claire Gibson, Estates & Facilities Matron (former Clinical Ward Nurse), said “We have got a number of efficiencies now because of the system. We haven’t got wasted footsteps. We haven’t got walking back to a base to get a piece of paper that then needs to be destroyed or could be dropped on the corridor. We’ve got a secure system, we’ve got evidence, we’ve got data and we’ve got patients being transferred at a timely manner.”

The new system encourages data-driven decisions and better planning making it easy to identify need for demand and resource.

Steve Whitehead, Head of Facilities, said “The data that we collect has allowed us to plan our rotas more efficiently with the peaks and troughs that reports can highlight, the porters are in at the right time of day, and it makes it more efficient when moving patients and equipment around the hospital. I would say it’s improved patient care; The jobs that are logged are more accurate, porters turn up with the correct equipment, response times are quicker – so that speeds up patient flow.”

Watch the full video to see the full impact of MyPorter within Stepping Hill Hospital.

If you’re interested in talking to a member of the Stockport Stepping Hill Hospital about arranging a visit, please email [email protected] 

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