Hands

Dr Henrietta Hughes appointed as first ever Patient Safety Commissioner

New health secretary Steve Barclay has appointed Dr Henrietta Hughes OBE as the first ever Patient Safety Commissioner for England.

Dr Hughes’ new role will help the NHS gain a greater understanding of what they can do to put patients first, better understand the importance of the views of patients, and promote the safety of patients in general.

Health and Social Care Secretary, Steve Barclay, said: “It is essential that we put patient safety first and continue to listen to and champion patients’ voices.

“Dr Henrietta Hughes brings a wealth of experience with her as the first ever Patient Safety Commissioner to improve the safety of medicines and medical devices and her work will help support NHS staff as we work hard to beat the Covid backlogs.”

The appointment is a direct response to the recommendations put forth in Baroness Cumberlege’s review into patient safety back in 2020; the First Do No Harm report investigated issues related to the use of Primodos, sodium valproate, and pelvic mesh. The report was commissioned because women did not feel listened to, or their concerns adequately acknowledged.

The report highlighted the need to better protect and listen to patients, ultimately recommending the creation of an independent Patient Safety Commissioner.

Patient Safety Commissioner, Henrietta Hughes, said: “I am humbled and honoured to be appointed as the first Patient Safety Commissioner. This vital role, recommended in First Do No Harm, will make a difference to the safety of patients in relation to medicines and medical devices.

“Patients’ voices need to be at the heart of the design and delivery of healthcare. I would like to pay tribute to the incredible courage, persistence and compassion of all those who gave evidence to the report, their families and everyone who continues to campaign tirelessly for safer treatments.

“I will work collaboratively with patients, the healthcare system and others so that all patients receive the information they need, all patients’ voices are heard and the system responds quickly to keep people safe.”

The Government urge this is just the latest in a series of actions improving patient safety:

  • A statutory duty of candour has been implemented that requires trusts to inform patients if their safety has been compromised.
  • Legal protections have been put in place for whistle-blowers.
  • An NHS Patient Safety Strategy was published in 2019 to create a safety learning culture across the NHS.
  • The Health and Care Act 2022 also established the Health Services Safety Investigations Body to investigate patient safety incidents in England.

Dr Hughes’ experience in patient care, especially as the National Guardian for the NHS, will prove crucial to excelling in the role. She will also continue to practise as a GP and chair of Childhood First, charity that promotes the care, treatment and rehabilitation of children and adolescents.

For more information about the new Patient Safety Commissioner role, click here.

NHE March/April 2024

NHE March/April 2024

A window into the past, present and future of healthcare leadership.

- Steve Gulati, University of Birmingham 

More articles...

View all
Online Conference

Presenting

2024 Online Conferences

In partnership with our community of health sector leaders responsible for delivering the UK's health strategy across the NHS and the wider health sector, we’ve devised a collaborative calendar of conferences and events for industry leaders to listen, learn and collaborate through engaging and immersive conversation. 

All our conferences are CPD accredited, which means you can gain points to advance your career by attending our online conferences. Also, the contents are available on demand so you can re-watch at your convenience.

National Health Executive Podcast

Ep 42. Leadership in the NHS

In episode 42 of the National Health Executive podcast we were joined by Steve Gulati who is an associate professor at the University of Birmingham as well as director of healthcare leadership at the university’s Health Services Management Centre.